Retail Service Lead

job summary:

This isn't just a retail job; this is a front-line operational role in the rapidly evolving Unmanned Aircraft Systems (UAS) industry. Work directly with UAS technology and automated "Nest" infrastructure. Get your 10k steps in, work outdoors, and act as the primary lead for people management and operational problem-solving.

location: Wylie, Texas

job type: Solutions

salary: $23 - 25 per hour

work hours: Rotating Shifts

education: High School



responsibilities:

• Manages the onsite team and daily delivery operations.
• Coordinates the team for accurate order preparation, site readiness, and safety compliance.
• Oversee morning setup, ensure the operational area is clean and safe, and inspect equipment functionality.
• Direct workflow for efficient order processing, conduct quality control (weight/accuracy), and supervise package loading onto aircraft.
• Supervise a small team, manage staff scheduling, and provide training/coaching on procedures.
• Lead site safety, conduct daily inventory counts, and manage incident resolution.
• Act as the team liaison to regional management, provide site performance updates, and identify process improvements.

qualifications:

- 2+ years of leadership experience in a fast-paced setting (logistics, retail, operations, etc.)

- Strong communication and operational skills with attention to safety details.

- Must pass a background check.

- Must have a valid driver's license and need to drive between sites for work.

- Must be able to work outdoors.

- Must be able to lift 35 lbs.

- Must be able to push a 160 lb cart up a ramp.

- Must successfully complete local training.

- Availability is required between 6 AM and 10 PM, 7 days/week (max 40 hours / week).

- Part 107 certification is a plus, but NOT mandatory

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.