Joveo Inc
Joveo Inc

Credentialed Trainer I - Health Informatics

San Antonio, TX, US • Posted 22 hours ago • Updated 22 hours ago
Full Time
On-site
Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

  • Health Informatics
  • Electronic Health Record (EHR)
  • Collaboration
  • Organized
  • Online Learning
  • Technical Support
  • Provisioning
  • Microsoft Visio
  • Articulate
  • Documentation
  • Training Delivery
  • Workflow
  • E-learning
  • Dashboard
  • Supervision
  • Communication
  • Management
  • Health Care
  • Logistics
  • Instructional Design
  • Microsoft Office
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft PowerPoint
  • Microsoft Excel
  • LMS
  • Learning Management
  • Budget
  • Training
  • Epic
  • Preventive Maintenance
  • Project Management
  • Performance Management

Summary

Description

Summary:

The Credentialed Trainer I is responsible for training delivery, support, and all related tasks associated with their assigned application(s). The Credentialed Trainer works with the Principal Trainers, Clinical Informatics Analysts, Clinical Informaticists, Health System leaders and Education to assure end users can use the system. They identify individuals who may need additional support or training and provide support, as needed. They ensure that students can use the designated application effectively and efficiently. The Credentialed Trainer is credentialed in assigned application(s) and maintains proficiency.

Responsibilities:

  • Help plan, organize, and teach classes required for the successful implementation and adoption of the electronic health record
  • Collaborate with end users and Principal Trainers to ensure build, training, and support is aligned with approved workflows
  • Collaborate with Principal Trainers to ensure coverage for all scheduled classes and support
  • Responsible for classroom preparation, making sure materials are printed and available, classrooms are organized and clean
  • Provide assistance in the maintenance of classroom information on online learning modules, assuring accuracy and completeness
  • Provide onsite end user support through rounding, attending associate fairs and other support activities; proactively seek out support needs and provide innovative ideas
  • Work with the provisioning team to assure associates have completed the appropriate training before access is granted
  • Ability to review Visio workflows and articulate the process as it relates to documentation in the EHR (Electronic Health Records)
  • Customize and create job aides as assigned, using approved templates, and adhering to standardized style-guides
  • Attend meetings, produce deliverables on time, and escalate issues or concerns appropriately
  • Complete job shadows, deliver training, support, and build confidence for end users
  • Function as an advocate for end users by relaying issues or opportunities for improvement to Principal Trainers
  • Ability to test and troubleshoot the Training and build environment
  • Training delivery including workflow-based and role-specific class content, eLearning, job aides, and Learning Home Dashboards
  • Work under minimal supervision
  • Elevate questions, problems, and significant challenges to more senior team members for direction or subject matter expertise on new or unprecedented assignments
  • Require minimal instruction on day-to-day work and detailed instructions on new assignments
  • Make decisions regarding own work on primarily routine cases
  • Strong organizational and communication skills
  • Other duties as assigned by Principal Trainers or Management

Requirements:

Education/Skills

  • High School diploma required; Associate degree preferred
  • One+ year of experience with education. Healthcare industry education preferred.
  • Preferred experience with adult learners, in-person, and virtual training

Experience

  • Previous experience as a Credentialed Trainer, End User, Informaticist, Analyst, Logistics Coordinator, or Facilitator for one or more Epic applications is strongly preferred
  • Experience in instructional design, training, using Epic system
  • Experience with multiple full-cycle implementations, post-live support, and quarterly upgrade experience is preferred
  • Experience with Microsoft Office suite including Outlook, SharePoint, PowerPoint, and Word
  • Experience or willingness to learn Excel, Teams, Shifts, Tasks, and Lists required
  • Experience with any industry LMS (Learning Management System) is preferred
  • Proven track-record of successfully delivering projects on time and within budget

Licenses, Registrations, or Certifications

  • Achieve designated Epic Credentialed status within 6 months of hire (or as agreed upon with manager)
  • Cross-training in one or more Epic applications with Credentialed status is expected within one year of hire (or as agreed upon with manager)

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: jovfeed2
  • Position Id: 38906000
  • Posted 22 hours ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Epic Credential Trainer- RN

San Antonio, Texas

•

Today

Full-time

Epic Application Analyst HIM

San Antonio, Texas

•

Today

Full-time

Epic Application Analyst Patient Access

San Antonio, Texas

•

Today

Full-time

Epic Ambulatory Analyst

San Antonio, Texas

•

Today

Full-time

Search all similar jobs
More jobs at Joveo Inc in San Antonio, TX