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Google Cloud AI/ML Subject Matter Expert

Atlanta, GA, US • Posted 15 hours ago • Updated 15 hours ago

Full Time

On-site

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

Deep Google GenAI Stack: Vertex AI

Summary

Must Have Technical/Functional Skills

Deep Google GenAI Stack: Vertex AI (Pipelines, Endpoints, Vector Search), Gemini APIs, and Agentic architectures (Function Calling, Agent Development Kit, Agent Builder).
Core Google Cloud Platform Infra: Solid understanding of how ML model deployments interact with BigQuery, IAM, Cloud Storage, and VPCs.
High-Severity Leadership: Excellent interpersonal ability to manage P1/P2 crises and deliver technical root-cause analyses directly to enterprise customers and accelerate L1 L2 teams
Ideal: Systems & Code Debugging skills, Strong Python coding/debugging skills, API troubleshooting, and distributed systems log analysis (Cloud Logging/Monitoring).

Roles & Responsibilities

This role falls in the Tier 3 Support and plays as the bridge between our frontline representatives (who are already Associate Cloud Engineer certified) and Google Product Engineering.
Act as the ultimate technical escalation point for complex enterprise issues across Vertex AI, Gemini/Gemini Enterprise, and Vertex AI Agent Builder.
8+ years in Tier 3 Technical Support, SRE, and AI/ML Engineering.
Mandarin Fluency (Spoken & Written) for direct engagement with enterprise customers and stakeholders.

Generic Managerial Skills, If any

Stakeholder management
Escalation handling
Cross-functional collaboration
Communication skills
Problem-solving
Ownership & accountability

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91102852
Position Id: 8998826
Posted 15 hours ago

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Ramana Channamsetty

Recruiter @ DTEL Engineering & Consultants Inc

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