IBM ECM Support Engineer

Remote • Posted 2 hours ago • Updated 2 hours ago
Contract Independent
Contract W2
Contract Corp To Corp
12 Months
No Travel Required
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • ECM application
  • production support
  • IBM Content Manager
  • KwikWork
  • troubleshooting
  • FileNet

Summary

Job Summary:
We are looking for a hands-on IBM ECM Support Engineer with strong experience in IBM Content Manager, KwikWork, and IBM Case Manager. The candidate will provide L2/L3 application and production support, perform strong troubleshooting and root-cause analysis, resolve complex ECM workflow and document management issues, and support enterprise migrations and platform upgrades.

Required Skills:

  • Hands-on IBM Content Manager and KwikWork experience Mandatory
  • Strong IBM Case Manager experience
  • Excellent troubleshooting, problem-solving, and Root Cause Analysis (RCA) skills
  • Strong L2/L3 application and production support experience
  • IBM WebSphere Application Server (WAS) configuration and troubleshooting
  • DB2, Oracle, or MS SQL Server with SQL troubleshooting
  • Windows Server and Linux/Unix
  • Experience troubleshooting document management, workflow, integration, and application issues
  • FileNet P8, CPE, ICN/Content Navigator, or Workplace XT is a plus
  • IBM BAW (Business Automation Workflow) experience is preferred
  • Enterprise ECM migration and platform upgrade experience is a plus

Note: This is a hands-on ECM application/production support role, not a pure WebSphere, FileNet, or Infrastructure Administrator position.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10114122
  • Position Id: 9070427
  • Posted 2 hours ago
Contact the job poster
RG

Rajkumar Gurumoorthy

Recruiter @ dotSolved
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