We are seeking an experienced Project Manager-II to support a Child Support Modernization Project focused on implementing a new case management system. The selected candidate will oversee training progress, manage day-to-day project activities, coordinate training initiatives, and collaborate with internal and external stakeholders to ensure successful project implementation.
The candidate will work closely with the Organizational Change Manager, State Implementation Manager, project teams, and training teams to coordinate training activities, monitor progress, and ensure effective communication throughout the project lifecycle.
Key Responsibilities
Provide project management support for the Child Support Modernization Project.
Oversee and track training progress related to the implementation of the new case management system.
Support the development and implementation of project training and communication plans.
Review training materials, including training modules, user manuals, and other end-user resources, and provide feedback as needed.
Coordinate, plan, and facilitate meetings between project teams and end users to prepare for training activities.
Collaborate with the Organizational Change Manager, State Implementation Manager, project managers, and training teams.
Monitor day-to-day project activities and provide regular status updates and reports.
Ensure project teams, end users, and partners are informed of planned training activities and timelines.
Build and maintain strong working relationships with internal and external stakeholders.
Support organizational change, implementation, and training initiatives to ensure project readiness.
Required Skills and Qualifications
11+ years of relevant professional experience.
Experience with large-scale organizational change, implementation, and training initiatives.
Experience developing and implementing project training and communication plans.
Strong interpersonal and stakeholder management skills.
Proven ability to build and maintain collaborative relationships with diverse stakeholders.
Excellent project coordination, communication, and organizational skills.
Ability to manage multiple activities, track progress, and provide regular project updates.
Preferred Qualifications
Knowledge of the Federal Child Support Program.
Knowledge of Wisconsin's Child Support Program.
Experience supporting large-scale public-sector system modernization projects.
