Cyber Consumer Protection National Manager

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who we're looking for

The Cyber Consumer Protection National Manager will lead the strategic development and execution of comprehensive cyber fraud prevention programs. This role is responsible for protecting the organization from cyber fraud threats by leveraging advanced technologies, data analytics, and cross-functional collaboration. The role will oversee fraud detection and prevention efforts, ensuring compliance with regulatory requirements and industry best practices.

What you'll be doing

• Develop and implement a robust cyber fraud prevention strategy aligned with organizational goals and risk appetite.
• Define and own the technical roadmap for fraud detection and prevention controls.
• Build and lead a team of fraud engineers and analysts, investigators, and cybersecurity professionals to detect, analyze, and respond to cyber fraud incidents.
• Partner with IT, Legal, Compliance, Risk, and Business leaders to design fraud controls and preventive measures.
• Utilize advanced analytics, machine learning, and threat intelligence to identify emerging fraud patterns and vulnerabilities.
• Oversee incident response and forensic investigations related to cyber fraud, ensuring timely resolution and root cause analysis.
• Lead fraud simulation exercises and purple-team validations to test control efficacy.
• Establish and maintain relationships with external partners, including law enforcement, industry groups, and vendors specializing in fraud prevention.
• Prepare and present regular reports on fraud trends, risks, and mitigation effectiveness to executive and global leadership.
• Drive continuous improvement initiatives by integrating new technologies and methodologies in fraud detection and prevention.

What you bring

• 10+ years of extensive and progressive experience in cybersecurity or fraud prevention.
• At least 5 years in a leadership role focused on fraud and risk prevention.
• Deep understanding of cyber fraud tactics, techniques, and procedures (TTPs), including phishing, identity theft, payment fraud, and social engineering.
• Strong knowledge of fraud detection technologies, data analytics platforms, and cybersecurity frameworks.
• Strong technical background in:
  
  
  • Event streaming (Kafka/Kinesis), data pipelines, ML model deployment.
  • Identity & Access Management (OAuth, FIDO2/WebAuthn, risk-based MFA).
  • Cloud platforms (AWS/Google Cloud Platform/Azure) and security controls.
• Experience managing cross-functional teams and complex projects.
• Excellent stakeholder management and executive communication skills.

Added bonus if you have

• Experience in financial services or regulated industries.
• Certifications: CISSP, CISM, CFE, GIAC, or equivalent.
• Familiarity with fraud typologies (ATO, synthetic identity, mule networks).

What we'll bring

During your interview process, our team will provide detailed information about our industry-leading benefits and career development opportunities. Here are a few highlights:

• A work environment built on teamwork, flexibility, and respect.
• Professional growth and development programs to help advance your career, including tuition reimbursement.
• Team Member Vehicle Purchase Discount.
• Toyota Team Member Lease Vehicle Program (if applicable).
• Comprehensive health care and wellness plans for your entire family.
• Toyota 401(k) Savings Plan with a company match, plus an annual retirement contribution from Toyota regardless of your own contributions.
• Paid holidays and paid time off.
• Referral services for prenatal services, adoption, childcare, schools, and more.
• Tax advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA).
• Relocation assistance (if applicable).

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to .