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EUC technician/Site IT Support

Nebraska City, NE, US • Posted 6 hours ago • Updated 6 hours ago

Full Time

No Travel Required

On-site

$50,000 - $60,000/yr

TATA Consultancy Services Limited

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

AV
Asset Management
Audiovisual
Break/Fix
Auditing
Computer Troubleshooting
Forecasting
IOS Development
Dell
iPad
iPhone
Training
Research
ProVision
Microsoft Windows
ITIL
Management
Insurance
LCM
Legal
Microsoft Office
End-user Computing
Quality Assurance
Finance
Onboarding
Remote Support
Software Asset Management
ServiceNow
Scheduling
Computer Hardware
Network
Communication
Change Request Management
Inventory Management
Technical Support

AV
Asset Management
Audiovisual
Break/Fix
Auditing
Computer Troubleshooting
Forecasting
IOS Development
Dell
iPad
iPhone
Training
Research
ProVision
Microsoft Windows
ITIL
Management
Insurance
LCM
Legal
Microsoft Office
End-user Computing
Quality Assurance
Finance
Onboarding
Remote Support
Software Asset Management
ServiceNow
Scheduling
Computer Hardware
Network
Communication
Change Request Management
Inventory Management
Technical Support

Summary

EUC technician/Site IT Support

Nebraska City, NE | 5 - 10 years of experience|\Phoenix, AZ||Clearwater, FL||Tempe, AZ||

Job Description

Must Have Technical/Functional Skills

• Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services

• Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle

• Work with vendors to conduct physical asset audit and maintain asset stock rooms

• End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)

• Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information

• Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills

• Smart hands support for Server and Network devices

• Train the Trainer

Roles & Responsibilities

• 100% Work from Office (Client location)

• Asset inventory management (New Device Asset/Import/Physical Stocking)

• PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets.

• Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import)

• Accessory Request Fulfillment and Unknown Device Research/Investigation

• PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle)

• Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels)

• Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations)

• New Hire onboarding training and orientation

• AV Meeting Room support

Generic Managerial Skills, If any

ITIL Trained/Certified, Dell Certified technician, Apple Certified technician

Base Salary Range : $55,000 to $60,000 Per Annum

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91172467
Position Id: 9062814
Posted 6 hours ago

Company Info

About TATA Consultancy Services Limited

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large.

With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises.

Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment.

Go to company profile

Contact the job poster

Preetirekha Jena

Recruiter @ TATA Consultancy Services Limited

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