Microsoft Dynamics CRM Contact Center and Call Center

Austin, TX, US • Posted 8 hours ago • Updated 8 hours ago

Contract Independent

Contract W2

Contract Corp To Corp

No Travel Required

Able to Sponsor

On-site

Depends on Experience

Aziro Technologies LLC

Fitment

Dice Job Match Score™

🎯 Assessing qualifications...

Job Details

Skills

Dynamics CRM
Call Center
Contact Center
Migration

Summary

Category	Details
Experience	7+ years in CRM implementations/migrations; 3+ years hands-on with both Call Center CRM (e.g., traditional telephony systems) and Contact Center CRM (e.g., Microsoft Dynamics 365 Contact Center, NICE, Genesys); proven onsite-offshore project delivery.
Technical Skills	Expertise in Dynamics 365 (preferred), omnichannel setup, API integrations, data migration tools; familiar with Azure/AWS for cloud migrations; credit union/financial services domain knowledge a plus.
Soft Skills	Exceptional communication (written/verbal) for cross-cultural teams; stakeholder management; agile/scrum certified (PMP/Scrum Master ideal).
Education	Bachelor''s in IT/Computer Science; certifications like Microsoft Dynamics 365, CCaaS, or ITIL.
Other	Willingness to work US hours; US work authorization; travel flexibility within USA

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10426227
Position Id: 8930430
Posted 8 hours ago

Company Info

About Aziro Technologies LLC

Aziro (formerly MSys Technologies and pronounced as "Ah-zee-roh") is an AI-native product engineering company driving innovation-led transformation for global enterprises, high-growth ISVs, and AI-first pioneers.

Go to company profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

CRM Migration Coordinator

Austin, Texas

•

2d ago

Position Title: Onsite CRM Migration Coordinator Location: Austin , Client Site, USA Employment Type: Contract (Onsite-Offshore Model) Reports To: Offshore Project Lead & Client Stakeholders Visa Status: , H1B Duration: 12+ Months This role bridges the US client with the India-based offshore team for migrating from Call Center CRM to Contact Center CRM, focusing on enhanced omnichannel customer experience.Key ResponsibilitiesAct as primary liaison between client stakeholders, onsite team, an

Easy Apply

Contract, Third Party

Depends on Experience

CRM Migration Coordinator

Austin, Texas

•

2d ago

Position Title: Onsite CRM Migration Coordinator Location: Austin , TX Client Site, USA Employment Type: Contract (Onsite-Offshore Model) Reports To: Offshore Project Lead & Client Stakeholders Duration: 12+ Months This role bridges the US client (credit union) with the India-based offshore team for migrating from Call Center CRM to Contact Center CRM, focusing on enhanced omnichannel customer experience. Key ResponsibilitiesAct as primary liaison between client stakeholders, onsite team, and

Easy Apply

Contract, Third Party

Depends on Experience

CRM Migration Coordinator

Austin, Texas

•

2d ago

Category Details Experience 7+ years inCRMimplementations/migrations; 3+ years hands-on with both Call CenterCRM(e.g., traditional telephony systems) and Contact CenterCRM(e.g.,Microsoft Dynamics365 Contact Center, NICE, Genesys); proven onsite-offshore project delivery. Technical Skills Expertise in Dynamics 365 (preferred), omnichannel setup, API integrations, datamigrationtools; familiar with Azure/AWS for cloudmigrations; credit union/financial services domain knowledge a plus. Soft Skills E

Easy Apply

Contract

Depends on Experience

CRM Migration Coordinator

Austin, Texas

•

2d ago

This role bridges the US client (credit union) with the India-based offshore team for migrating from Call Center CRM to Contact Center CRM, focusing on enhanced omnichannel customer experience. Key ResponsibilitiesAct as primary liaison between client stakeholders, onsite team, and offshore India team to ensure seamless communication, requirement gathering, and project alignment in the onsite-offshore model.Lead migration planning from Call Center CRM (voice-focused) to Contact Center CRM (omnic

Easy Apply

Contract, Third Party

Depends on Experience

Search all similar jobs