Technical Program Manager (AWS & Agile)

Job Role: Technical Program Manager

Location: Philadelphia, PA, 19102

Job Description:

Must Have Technical/Functional Skills

Technical Expertise

• Experience with Amazon Web Services (AWS).
• Skilled in Infrastructure as Code (IaC) using Terraform or CloudFormation.
• Proficiency in Kubernetes, Amazon EKS, containerization, and orchestration.
• Experience with CI/CD tools such as Jenkins, Git, and GitHub Actions.
• Strong grounding in Cloud Computing, IaaS, Cloud Operations, and Application Development.
• Solid analytical and problem-solving abilities.

Project & Delivery Management

• Proven ability managing large-scale, global IT projects.
• Expertise in SDLC, Agile, Scrum, and software project management.

Business & Leadership Skills

• Ability to manage global cross-functional teams.
• Strong communication, presentation, and stakeholder management capabilities.
• Demonstrated performance in team leadership and managing high-impact deployments.

Roles & Responsibilities

Key Responsibilities

Cloud Architecture & Engineering (Hands-On)

• Design and implement scalable, secure, and resilient AWS cloud infrastructures.
• Support cloud operations, incident response, and optimization of cloud workloads.
• Guide teams in implementing CI/CD pipelines using Jenkins, GitHub, and industry best practices.

Project & Program Management

• Lead end-to-end project delivery, from initiation to deployment, ensuring alignment with business objectives.
• Manage project scope, timelines, resources, risks, and financials.
• Ensure adherence to SLAs, KPIs, compliance requirements, and operational excellence frameworks.
• Coordinate across global cross-functional teams to deliver high-quality outcomes.

Stakeholder & Relationship Management

• Serve as the primary point of contact for business and technical stakeholders.
• Translate complex business requirements into actionable technical solutions.
• Drive effective communication, manage expectations, and ensure transparency throughout the project lifecycle.

Technical Leadership & Team Management

• Mentor technical teams in cloud engineering, DevOps, and ITSM best practices.
• Foster cross-team collaboration, problem-solving, and collaborative decision-making.
• Ensure documentation, governance, and delivery standards are consistently met.