IT Local Support Technician (Onsite)

St. Johns, MI, US • Posted 1 day ago • Updated 5 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Job Details

Skills

Recruiting
Job Boards
Field Service
Collaboration
Team Leadership
SLA
Software Distribution
SAP BASIS
IT Service Management
Network
Computer Hardware
Backup Administration
Media
Disaster Recovery
Information Technology
Computer Science
Technical Support
Manufacturing
Screening
InfiniBand
Mergers and Acquisitions
MW

Summary

MAHLE is not currently hiring individuals for this position who now or in the future require sponsorship for employment-based non-immigrant and immigrant visas. However, as a global company, MAHLE offers many job opportunities outside of the U.S. which can be found through our employment website ;/strong>

Your Contribution

As a IT Local Support Technician, you will be responsible for the day-to-day support of local facility and act as a Field Service support for those issues that cannot be resolved by the shared service center. The role is responsible for the hardware life cycle and for the coordination and disposal of obsolete equipment. This position is also responsible for the support of the shop floor IT environment.
Attends regular meetings with Local Support Team Lead and the other MAHLE IT Local Support Team members
Responsible for support of shop floor infrastructure
Review tickets on a daily basis and ensure all tickets that are assigned are resolved according to established SLA's
If there are incidents or requests that cannot be resolved by local support staff, these get escalated to the appropriate MAHLE IT Team
Uses Company software distribution package for the setup and imaging of new PC's
Is responsible for the deployment, setup of new imaged computer hardware
Is responsible for new hire orientation to inform new employees on use of their new hardware and IT Support information
Is responsible for the return or proper disposal of end of lease equipment
Follows up on resolution progress with other 2nd and 3rd level IT members in NA on issues that have been escalated
Meets with local site coordinator on a regular basis to help prioritize both incidents and requests so that the most critical issues are being worked on
Is knowledgeable of MAHLE General IT Controls, insures that published guidelines and work instructions are being followed, and works with local support staff to ensure needed evidence is being collected
Keeps in contact with key individuals at the locations to keep abreast of any support issues or IT needs
Verifies that all IT services at the location are running as designed. Any issues that impact a service are reported to the applicable IT staff
Responds to the needs and questions of IT Customers concerning their access of resources on the network and the operation of various software programs
Remains abreast of changes in user and system software and hardware requirements
Ensures location backups are being done and applicable media is stored off site for disaster recovery needs
Travel may be required to help on special projects

Your Experience & Qualifications
Associate's Degree in Information Technology or Computer Science field
3+ years related experience required, 5+ years of experience preferred
Prior knowledge of Local IT Support
Prior Experience of a Manufacturing environment is a plus

Our Offering

We will provide a collaborative environment working on exciting assignments, along with ongoing personal & career development opportunities.

We encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

After receiving your online application, the interview process will typically be, a screening call followed by Personal Interview(s)

For more information about MAHLE and what a career with us looks like for you, click here. and to learn more about our foundation owned technology group click here.

#DiversityMatters with our inclusive culture, we welcome applications from all social, religious & ethnical backgrounds, disabilities both mental and physical, identities (gender) and neurodivergent people.

Do you have any questions?

US

Facts about the job

Benefits: Benefits-CH_CN_DI_IB_LI_MA_MP_MW_OB_PH

Entry level: Experienced hires

Part- / Full-time: Full Time

Functional area: IT

Department: Services

Location:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Dice Id: RTX15caa9
Position Id: f80fdc9e415c1bb02ddd87e5260347dd
Posted 1 day ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Michigan State University
Asst Director of Systems Infrastructure / Information Technology Asst Director
Remote or East Lansing, Michigan
•
Today
Asst Director of Systems Infrastructure / Information Technology Asst Director Whatsapp Facebook LinkedIn Email App Job no: 1114147 Work type: Support Staff Pay Grade: 16 Major Administrative Unit / College: Information Technology Services Department: It Services Infrastructure Support 40000460 Sub Area: APSA- Pro Supervisory Salary: Salary Commensurate with Experience Location: East Lansing Categories: Information Technology, Professional Supervisory- APSA, Full Time (90-100%), Union,
Full-time
USD 16.00 per hour

Army National Guard
25B Information Technology Specialist
Washington
•
Today
Job Description If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain and troubleshoot the systems that support the military's logistics and classified data, and build firewalls that can withstand any attempted cyberattack
Full-time
Compensation information provided in the description

Becton Dickinson & Company
Field Service Engineer - Lansing, MI
Remote or Michigan
•
Today
Job Description Summary Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human e
Full-time
USD 23.80 - 36.80 per hour

Motion Recruitment Partners, LLC
Associate IT Support Technician / Contract / Onsite / Honolulu, HI
Remote
•
Today
Our client, a leading healthcare provider, is seeking an Associate IT Support Technician. This is an onsite role in Honolulu, HI. contract duration: 21 months (+ extensions) Skills/Experience: Minimum Qualifications 3+ years of experience with IT Support Daily Responsibilities: The Associate IT Support Technician will assist with the proper maintenance of the LAN, Wireless, and WAN voice and data networks. The Associate IT Support Technician will provide Level 1 support and troubleshooting to r
Easy Apply
Contract
$32.99 - $34.13

Search all similar jobs