Process Improvement Consultant
Contract W2
12 Months
On-site
$55 - $65/hr
Primary Talent Partners
Fitment
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Summary
Primary Talent Partners has a new contract opening for a Process Improvement Consultant with our large power and utilities client in Charlotte, NC. This is a 12-month contract with a potential for extension.
Pay: $55.00 - $65.00/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment. Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship.
Description:
We are seeking a Process Improvement Consultant to support Consulting Services engagements by analyzing current-state processes, identifying pain points and inefficiencies, and co-designing practical, future-state solutions. This role partners closely with business leaders, cross-functional teams, and internal consultants to improve the efficiency, effectiveness, and experience of critical business processes.
This is a hands-on, problem-solving role for someone who is equally comfortable mapping a process, facilitating a room, and turning insight into action.
Key Responsibilities:
Process Analysis & Design
Improvement & Execution Support
Facilitation & Collaboration
Consulting Services Support
Required Qualifications:
Preferred Qualifications:
Core Skills & Attributes:
Core Process Improvement Skills:
Bonus points:
Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at
#LI-PTP
Pay: $55.00 - $65.00/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment. Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship.
Description:
We are seeking a Process Improvement Consultant to support Consulting Services engagements by analyzing current-state processes, identifying pain points and inefficiencies, and co-designing practical, future-state solutions. This role partners closely with business leaders, cross-functional teams, and internal consultants to improve the efficiency, effectiveness, and experience of critical business processes.
This is a hands-on, problem-solving role for someone who is equally comfortable mapping a process, facilitating a room, and turning insight into action.
Key Responsibilities:
Process Analysis & Design
- Assess current-state processes through stakeholder interviews, workshops, data analysis, and observation.
- Identify pain points, bottlenecks, redundancies, risks, and waste across people, process, and technology.
- Design future-state processes that improve flow, clarity, customer experience, and outcomes.
- Develop clear process maps, journey maps, value stream maps, and swimlane diagrams.
Improvement & Execution Support
- Identify and recommend process improvement opportunities using Lean, continuous improvement, or human-centered design approaches.
- Partner with teams to prioritize improvements based on impact, effort, and feasibility.
- Support implementation through pilots, experiments, and iterative improvements.
- Define success metrics and help teams track and sustain improvements.
Facilitation & Collaboration
- Facilitate working sessions, workshops, and problem-solving meetings with diverse stakeholders.
- Translate complex process challenges into simple, shared understanding.
- Act as a trusted advisor—balancing analytical rigor with empathy and influence.
Consulting Services Support
- Work as part of an internal consulting team, supporting multiple engagements across the enterprise.
- Contribute to consulting playbooks, templates, and best practices.
- Coach teams and leaders on process thinking and continuous improvement mindsets.
Required Qualifications:
- Bachelor’s degree in Business, Engineering, Operations, Industrial Engineering, or a related field (or equivalent experience).
- 5+ years of experience in process improvement, operations, consulting, or continuous improvement roles.
- Proven experience analyzing current-state vs. future-state processes.
- Strong facilitation and stakeholder engagement skills.
- Ability to synthesize qualitative and quantitative inputs into clear, actionable insights.
- Experience creating process documentation and visuals (process maps, journey maps, value streams).
Preferred Qualifications:
- Experience in internal consulting, management consulting, or enterprise transformation environments.
- Familiarity with Lean, Six Sigma, PDCA, Kaizen, or similar methodologies.
- Exposure to human-centered design or customer experience improvement.
- Experience working in large, matrixed organizations.
- Lean Six Sigma certification (Green Belt or Black Belt) or equivalent is a plus.
Core Skills & Attributes:
- Systems thinker who sees end-to-end flow, not just local optimization.
- Comfortable navigating ambiguity and “messy middle” problems.
- Strong communicator—able to meet people where they are.
- Pragmatic: focused on real improvement, not theoretical perfection.
- Curious, collaborative, and improvement-obsessed (in a healthy way).
Core Process Improvement Skills:
- Lean fundamentals – value stream mapping, waste identification, flow, pull, standard work
- Problem solving – A3 thinking, root cause analysis (5 Whys, fishbone), hypothesis testing
- Process mapping – current-state / future-state design across functions (not just swim lanes for fun)
- Metrics & measurement – defining leading vs. lagging indicators, baselining, benefits tracking
- Continuous improvement mindset – PDCA / PDSA, experimentation, learning loops
- Collaborate with a cross functional team to analyze how work actually happens and design practical improvements that stick.
Bonus points:
- Lean Six Sigma (Green Belt / Black Belt)
- Operations, Industrial Engineering, Systems, or similar background
- Internal consulting, ops excellence, or transformation roles
Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at
#LI-PTP
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91093824
- Position Id: 26-01081
- Posted 2 hours ago
Company Info
About Primary Talent Partners
Primary Talent Partners’ (PTP) mission is to be your primary source of talent. Offering decades of staffing industry experience, we understand how to effectively engage with our candidates and clients to ensure the perfect match.
We successfully utilize a cost-efficient and flexible delivery model, allowing us to partner with clients of differing sizes, industries, and hiring models. PTP recruiters take a consultative approach to working with candidates.
Our recruiting staff takes pride in truly understanding the candidate’s skills best to position those individuals in front of the right opportunities, ensuring an excellent experience for both the candidate and the end client. Our clients choose PTP in a candidate-driven job market because of our flexible recruitment and delivery approach to servicing different account models.
PTP is fully equipped to handle MSP/VMS Contingent Staffing and Executive Search needs. Whether you are actively seeking your next exciting career opportunity or a client needing your next great team member, Primary Talent Partners is here to help!
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