Job DescriptionWe have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking, Consumer Card Technology team, you serve in a critical leadership role by delivering advanced technology solutions as an individual and as a technical coach and mentor to a team of highly-skilled and motivated software engineers. As an expert in your field, you are responsible for critical technology solutions across multiple technical areas within the Card Authorizations team in support of the firm's business objectives.
Job responsibilities- Provides guidance to the immediate team of software engineers on daily tasks and activities to execute creative software solutions, including design, development, and technical troubleshooting, with the ability to think beyond routine or conventional approaches.
- Develops secure high-quality production code and sets the overall guidance and expectations for team output, practices, and collaboration
- Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
- Anticipates dependencies with other teams and leads evaluation sessions with external vendors and internal teams to drive outcome-oriented designs and ensure applicability within existing systems and information architecture.
- Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements
- Creates a culture of diversity, opportunity, inclusion, and respect for the team members
Required qualifications, capabilities, and skills- Formal training or certification on software engineering concepts and 5 years of applied experience
- Hands-on practical experience delivering system design, application development, testing, and operational stability
- Advanced in one or more programming language(s)- Java
- Hands-on experience with AWS cloud services (e.g., EC2, S3, Lambda, RDS, etc.).
- Experience designing, developing, and deploying scalable applications in cloud environments.
- Familiarity with microservices architecture and RESTful API development is needed .
- Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
- Experience with modern monitoring and logging tools (e.g., DataDog, Dynatrace, Splunk).
- Ability to collaborate effectively with cross-functional teams, including product, QA, and operations.
- Experience with software development best practices, including code reviews, testing, and CI/CD pipelines.
Preferred qualifications, capabilities, and skills- Experience in architecting large-scale, distributed systems.
- Ability to drive technical strategy and influence engineering best practices across teams.
- Strong stakeholder management and the ability to align technical solutions with business goals.
- Demonstrated knowledge and experience with Credit Card technologies and processes
- Experience with Diebold Transaction Manager
About UsChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
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