Process Improvement Manager

Maddisoft has the following immediate opportunity, let us know if you or someone you know would be interested. Send in your resume ASAP. - U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. Send in resume along with LinkedIn profile without which applications will not be considered. Call us NOW! ***Visa sponsorship is available for this position.

Job Title: Process Improvement Manager

Location: Austin, TX (Hybrid)

Role Overview

Leads end-to-end business process transformation using Lean and Six Sigma methodologies across departments. Conducts "As-Is" workflow analysis, stakeholder engagement for pain point identification, and designs optimized "To-Be" processes with data-driven ROI metrics and implementation roadmaps. Translates processes into functional/non-functional specifications for modular/low-code solutions. Six Sigma Black Belt REQUIRED.

Key Responsibilities

• Conduct end-to-end business process reviews across departments/functional areas.
• Engage stakeholders to identify process pain points, bottlenecks, improvement opportunities.
• Document "As-Is" workflows and analyze using Lean/Six Sigma methodologies.
• Design optimized "To-Be" workflows with transition/implementation plans.
• Translate processes into functional/non-functional specifications for low-code solutions.
• Provide data-driven recommendations improving efficiency, reducing waste.
• Establish metrics tracking improvements and ROI.
• Facilitate process mapping workshops, working sessions, stakeholder training.
• Collaborate with IT/operations aligning process plans with system capabilities.
• Develop implementation roadmaps and change management strategies.

Certification: Six Sigma Black Belt REQUIRED.

Required Experience:

• 8+ years Process engineering, operations optimization, business process improvement.
• 5+ years Evaluating current state processes and designing optimized processes.
• 1+ years Specifying software system requirements for improved solutions.
• 1+ years Proven track record leading process transformation initiatives in large organizations.
• 1+ years Proficiency in process modeling tools (Visio, Lucidchart, etc.).
• 1+ years Strong facilitation, communication, stakeholder management skills.
• 1+ years Operational metrics, workflow optimization, cross-functional collaboration.

Preferred Experience:

• 1+ years Regulated/government environments.
• 1+ years Process automation/low-code tools (Power Platform, Appian).
• 1+ years Lean certification.

Technical Skills: Six Sigma Black Belt, Lean methodologies, Visio/process modeling, stakeholder facilitation, low-code specifications