Maddisoft has the following immediate opportunity, let us know if you or someone you know would be interested. Send in your resume ASAP. - U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. Send in resume along with LinkedIn profile without which applications will not be considered. Call us NOW! ***Visa sponsorship is available for this position.
Job Title: Process Improvement Manager
Location: Austin, TX (Hybrid)
Role Overview
Leads end-to-end business process transformation using Lean and Six Sigma methodologies across departments. Conducts "As-Is" workflow analysis, stakeholder engagement for pain point identification, and designs optimized "To-Be" processes with data-driven ROI metrics and implementation roadmaps. Translates processes into functional/non-functional specifications for modular/low-code solutions. Six Sigma Black Belt REQUIRED.
Key Responsibilities
- Conduct end-to-end business process reviews across departments/functional areas.
- Engage stakeholders to identify process pain points, bottlenecks, improvement opportunities.
- Document "As-Is" workflows and analyze using Lean/Six Sigma methodologies.
- Design optimized "To-Be" workflows with transition/implementation plans.
- Translate processes into functional/non-functional specifications for low-code solutions.
- Provide data-driven recommendations improving efficiency, reducing waste.
- Establish metrics tracking improvements and ROI.
- Facilitate process mapping workshops, working sessions, stakeholder training.
- Collaborate with IT/operations aligning process plans with system capabilities.
- Develop implementation roadmaps and change management strategies.
Certification: Six Sigma Black Belt REQUIRED.
Required Experience:
- 8+ years Process engineering, operations optimization, business process improvement.
- 5+ years Evaluating current state processes and designing optimized processes.
- 1+ years Specifying software system requirements for improved solutions.
- 1+ years Proven track record leading process transformation initiatives in large organizations.
- 1+ years Proficiency in process modeling tools (Visio, Lucidchart, etc.).
- 1+ years Strong facilitation, communication, stakeholder management skills.
- 1+ years Operational metrics, workflow optimization, cross-functional collaboration.
Preferred Experience:
- 1+ years Regulated/government environments.
- 1+ years Process automation/low-code tools (Power Platform, Appian).
- 1+ years Lean certification.
Technical Skills: Six Sigma Black Belt, Lean methodologies, Visio/process modeling, stakeholder facilitation, low-code specifications
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