Business Analyst (Salesforce)

Implements computer system requirements by defining and analyzing system problems; designing and testing standards and solutions.   

Defines application problem by conferring with clients; evaluating procedures and processes.   

Develops solution by preparing and evaluating alternative workflow solutions.   

Controls solution by establishing specifications and coordinating production with programmers.   

Validates results by testing programs.   

Ensures operation by training client personnel and providing support.   

Provides reference by writing documentation.   

Bachelor’s degree in computer science   

Total Exp of 7-10 years   

3+ years of experience working in a scaled agile framework development environment preferred   

Experience in Broker/Employer/Provider Portal Project implementation.  

Prior B2C or direct to consumer experience in mobile/web is preferred.   

Understands technical solution design and can communicate solution details to both business and technical peers   

Demonstrated leadership, communication and problem solving skills   

Confident and able to multi-task and manage expectations in a fast-paced environment with competing priorities