Data Center Technician
Cincinnati, OH, US • Posted 30 days ago • Updated 29 days ago

Sureminds Solutions
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Job Details
Skills
- Attention To Detail
- Cabling
- Change Management
- Communication
- CompTIA
- Computer Hardware
- Computer Networking
- Data Link Layer
- Exceed
- Hardware Installation
- IT Infrastructure
- Incident Management
- Inventory Management
- Network Layer
- Issue Tracking
- NOC
- Network
- Network+
- Organizational Skills
- Physical Layer
- Remote Support
- Servers
- ServiceNow
- Standard Operating Procedure
- Storage
- Technical Support
Summary
Please share Profiles at
Hi,
Urgent need,
Job Title: Data Center /TC Technician (L1 – Hands & Feet Support)
Location: Cincinnati, OH - Onsite
Duration: 12 months
Max Rate: $37/hr on c2c
looking for Junior candidates only as this is a Junior Level role (1-3 years) and it can be 30hrs per week with chances of rotational shifts.
Job Summary
The Data Center / Technical Center Technician (L1) provides hands-and-feet technical support for data center and technical facilities operations. This role focuses on physical support tasks, assisting remote engineering teams with incidents, service requests, and planned upgrades, ensuring the reliability and availability of IT infrastructure.
The technician works under established procedures and guidance, performing routine activities such as hardware installation, cabling, power checks, equipment monitoring, and basic troubleshooting. This role is ideal for entry-level IT professionals looking to build foundational experience in data center operations.
Key Responsibilities
- Provide hands-and-feet support for data center and technical center environments under the direction of remote engineers or senior technicians.
- Perform physical installation, removal, replacement, and relocation of IT equipment (servers, network devices, storage, racks).
- Assist with planned upgrades, maintenance activities, and hardware refreshes.
- Conduct basic troubleshooting related to hardware, connectivity, power, and cabling issues.
- Execute cabling tasks, including patching, labeling, and organizing network and power cables.
- Perform visual inspections and health checks of equipment, racks, and environment (LED status, fans, power indicators).
- Support incident response by following runbooks and instructions provided by L2/L3 teams.
- Update and document activities in the ticketing system, ensuring accurate and timely status updates.
- Follow data center policies, safety standards, and change management procedures.
- Assist with inventory management, asset tagging, and equipment tracking.
- Escalate issues appropriately when problems exceed L1 scope or defined procedures.
Required Skills and Qualifications
- 1 – 3 years of experience with basic understanding of data center environments and IT infrastructure.
- Familiarity with servers, racks, cabling, and networking components.
- Ability to follow standard operating procedures (SOPs) and technical instructions accurately.
- Experience or exposure to ticketing systems (e.g., ServiceNow or similar).
- Strong attention to detail and ability to document work clearly.
- Good communication skills for coordinating with remote support teams.
- Ability to work in restricted access environments and follow security protocols.
- Physically able to lift and move equipment (within safety guidelines).
- Willingness to work shifts, on-call rotations, or weekends, if required.
Preferred Qualifications (Nice to Have)
- Entry-level IT certifications (CompTIA A+, Network+, or similar).
- Previous experience in a data center, NOC, or technical support role.
- Familiarity with basic networking concepts (ports, patch panels, connectivity).
- Understanding incidents and change management processes.
Thanks and regards
Shaik Wazeed
Sureminds Solutions
- Dice Id: 91133941
- Position Id: 8851610
- Posted 30 days ago
Company Info
Sureminds provide end-to-end recruitment services. Our outstanding longevity as a company has come through understanding our client’s needs and focusing on providing value. We do not believe in being responsive to our client’s needs as much as we believe in anticipating those needs. We know the rapidly shifting and compelling world of recruitment better than most. That has come through long years in the field, understanding shifting trends, and being flexible in adapting to changes.
➼Launched in 2012 at Hyderabad, India.
➼Started Bangalore Office in 2019.
➼Reached $ 11.5 million USD in 2021.
➼Inaugurated offices in the US, UK, and the Middle East in 2022-2023.
➼Global Competitor for Top recruiting firms in India.
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