System Administrator- ServiceNow

Job#: 3028918

Job Description:
System Administrator- ServiceNow

Location: Frankfort, Kentucky (Partial Remote)
Employment Type: Contract

Role Overview

We are seeking a System Administrator focused on ServiceNow. This role involves enterprise-level monitoring, maintaining the ServiceNow CMDB, and supporting hardware and software asset management. The position requires hands-on configuration experience and collaboration with developers to ensure the quality of functional capabilities.

Key Responsibilities

• Perform enterprise-level monitoring, including advanced troubleshooting with Microsoft System Center Operations Manager and Dynatrace.
• Maintain the ServiceNow Configuration Management Data Base (CMDB).
• Maintain the ServiceNow Discovery Configuration.
• Provide configuration support for Hardware and Software Asset Management.
• Support requirement gathering sessions and user story development.
• Support developers to ensure the quality and design of functional capabilities are realized.

Required Qualifications

Experience: A minimum of five years of relevant IT experience is required. This must include at least two years of configuration and enterprise-level monitoring, with advanced troubleshooting of complex environmental or application issues. A minimum of one year of experience with general business requirements and configuring out-of-the-box digital workflow components is also necessary.

Technical Skills: Candidates must have experience with Microsoft System Center Operations Manager and Dynatrace for enterprise-level monitoring. Proficiency with scripting in PowerShell, JavaScript, and Python is required. Effective troubleshooting skills across datacenter infrastructure components such as Network, F5, Operating Systems, SAN, and Virtualization are essential.

Communication: Excellent communication skills are needed to provide timely updates on all issues, projects, and troubleshooting efforts.

Preferred Qualifications

• Dynatrace Certification.
• ServiceNow Admin Certification.

Compensation & Benefits

The anticipated pay range for this position is $35.00 to $41.00 per hour. Please note that the final pay rate will be determined by a variety of factors, including the candidate's experience and qualifications. Benefits may be available to eligible employees.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.