L3 support engineer (Linux kernel)

Project Scope:

• Systems administration on servers with various Linux operating systems like RHEL, SLES, Ubuntu, Canonical
• Linux infrastructure support services – operational assistance and support of the management, maintenance, and optimization of Linux-based infrastructure systems
• Server hardware configuration for customer/partner issue reproduction and triage efforts
• Issue triage – reproduction, debug and root cause of Linux-related issues reported, Linux partners or customers
• Collaborate with other team members on Linux enablement activities
• Evaluate new Linux distributions – conduct technical assessments and analyses of emerging or updated Linux distributions to determine compatibility, readiness, and integration requirements
• Technical representation and consultation – Represent the Linux Ecosystem team in technical meetings, discussions, and cross‑organizational engagements

Skills:

• Development, testing, infrastructure support for non-Linux operating systems
• Supplier will provide personnel with the following qualifications and skills to perform the Services:

• Experience in managing server hardware, configuration, management and bring up
• Experience with RedHat, SUSE, and other Linux OS distributions
• Experience with installation, configuration, and basic problem-solving of Linux operating systems
• Strong ability to debug and root cause Linux configuration, kernel, and other Linux-related code issues
• Proficiency in Linux system administration
• Ability to communicate effectively
• Experience with repository migration and management tools (e.g. Git, SVN)
• Knowledge of data archiving, backup, and recovery best practices
• Ability to work independently with minimal supervision
• Ability to manage multiple tasks and projects efficiently