Atlassian Platform Engineer
TrustMinds, Inc.
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Job Details
Skills
- Atlassian
- JIRA
- Confluence
Summary
Atlassian Platform Engineer
Location: Remote (Only East Coast Candidates)
Duration: 6 contract to hire (no visa sponsorship)
POSITION SUMMARY
The Atlassian Platform Engineer is responsible for the administration, optimization, customization, and support of Jira, Confluence, and Jira Service Management environments. This role partners with business and technical teams to develop scalable solutions, improve collaboration, streamline workflows, and enhance overall platform performance. The ideal candidate combines strong technical expertise with a process-improvement mindset to maximize the value of enterprise collaboration tools.
KEY RESPONSIBILITIES
• Design and implement customized Jira workflows, issue types, screens, dashboards, and reporting solutions based on business requirements.
• Build, maintain, and support custom integrations, scripts, and enhancements using Atlassian APIs, SDKs, and related technologies.
• Administer Jira, Confluence, and Jira Service Management platforms, including user management, permissions, security settings, and system configurations.
• Develop automation solutions to streamline business processes, reduce manual effort, and improve operational efficiency.
• Integrate Atlassian applications with third-party systems, collaboration tools, project management platforms, and source control repositories.
• Lead platform upgrades, migrations, and cloud transition initiatives, including testing, validation, and deployment activities.
• Monitor system performance, identify issues, and implement improvements to ensure reliability, scalability, and optimal user experience.
• Create and maintain technical documentation, administrative procedures, and end-user training materials.
• Conduct training sessions and provide ongoing support to users and administrators.
• Review existing platform configurations and recommend enhancements to improve functionality and adoption.
• Perform regular audits and cleanup of inactive projects, workflows, fields, spaces, pages, and other system artifacts.
• Conduct routine health checks, troubleshoot production issues, and implement corrective actions.
• Collaborate with stakeholders to identify opportunities for process improvement and platform optimization.
• Perform additional duties and special projects as assigned.
REQUIRED QUALIFICATIONS
• Hands-on experience administering Jira, Confluence, and Jira Service Management.
• Strong knowledge of Atlassian platform configuration, governance, and best practices.
• Experience developing custom solutions, integrations, and enhancements using REST APIs and related tools.
• Proficiency in scripting languages such as Python or JavaScript.
• Experience designing and implementing workflow automation and business process improvements.
• Knowledge of user administration, permission models, security controls, project configurations, and workflow management.
• Experience integrating enterprise applications through APIs, webhooks, and middleware solutions.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Excellent communication skills with the ability to work effectively across technical and business teams.
• Atlassian certifications are a plus.
- Dice Id: 10336025
- Position Id: 9115011
- Posted 19 hours ago
Company Info
About TrustMinds, Inc.
TrustMinds, Inc. provides Information Technology recruitment and staffing services to organizations worldwide. Headquartered in Michigan; TrustMinds believes in partnering with clients to develop a strong sense of trust and confidence by working towards common goals and objectives. By applying the appropriate mix of people, process and technology, TrustMinds helps its clients achieve their technology and business objectives. Our goal is to work with our clients to help them achieve growth, success and discover opportunities to increase efficiencies, improve quality and reduce costs.
We cater to both permanent and contract staffing requests. We are experts in recruiting the best talent across different technologies and are helping organizations like yourselves in getting the right resources. We pride ourselves in discovering and recruiting the best suited candidates; from a technology, process and domain perspective; from across the industry. Our focus has been in recruiting local talent, thereby keeping the cost of hire in check for our clients. All our recruiters have over 10 years of experience in the industry and are locally based in the USA. Their understanding of the business domain, technology and organization fitment makes them recruit the best professionals from across the board.
We have been working with a very select group of clients; primarily large organizations; for whom we have become an extension of their talent acquisition arm. This has also led us to work very closely with them and give proper focus on their requirements.
We do not carry a bench; hence we will not be pushing our candidates for your requirements. We are expert recruiters who will take your requirements and recruit from the local market.
We look forward to discussing how we can help your organization fulfill its resourcing needs.