Salesforce Support / QA
New York, NY- Local candidates only
Contract
Education
Bachelor's degree in Information Systems, Computer Science, Business, or a related
field.
Experience
5 7 years of experience in Salesforce support, QA, or operations roles.
Strong hands-on expertise in Sales Cloud; exposure to Marketing Cloud or Service Cloud
is an advantage.
Proven track record of managing data loads, governance, and reporting at scale.
Demonstrated experience in QA testing for Salesforce releases and integrations.
Financial services or enterprise-scale Salesforce experience preferred.
Skills
Strong knowledge of Salesforce configuration, security, data models, and reporting.
Proficiency with Data Loader, Excel, and QA/testing tools.
Ability to create complex reports and dashboards aligned to business KPIs.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication skills, with the ability to work with technical teams and
business users.
Self-starter with strong organizational skills and ability to manage multiple priorities.
Certifications
Salesforce Certified Administrator required (Advanced Admin or other Salesforce
certifications a plus).