Directory Services Engineer DS

Title: Directory Services Engineer DS 
Location: Jacksonville, FL (Onsite)
Duration: 12+ Months Contract
Experience Required: 8+ Years

Job Description

We are looking for an experienced Directory Services Engineer (AD, DS, LDAP) with strong expertise in Active Directory, Hybrid Entra ID, Identity Management, and Windows Infrastructure. The ideal candidate will have hands-on experience supporting enterprise-scale multi-domain Active Directory environments, troubleshooting complex identity-related issues, and collaborating with global engineering and operations teams.

Must Have Technical / Functional Skills

Necessary Skills (Mandatory)

Active Directory & Identity Services

• Microsoft Active Directory (AD)
• Microsoft Entra ID (Azure AD)
• Hybrid Identity Management
• Azure AD Connect
• Multi-Domain Active Directory Environments
• Active Directory Backup and Recovery
• Group Policy Management (GPO)
• Active Directory Security Management

Authentication & Directory Technologies

• LDAP
• Kerberos
• DNS
• Active Directory Sites and Services
• Conditional Access Policies
• Identity and Access Management (IAM)

Azure & Cloud Infrastructure

• Azure AD Connect
• Azure Subscriptions
• Azure Resource Groups
• ExpressRoute Connectivity
• Hybrid Cloud Identity Solutions

Windows Infrastructure

• Windows Server Administration (8+ Years)
• Performance Monitoring
• System Administration
• Infrastructure Operations

Security & Compliance

• Security Management
• Risk and Compliance Awareness
• Identity Platform Security
• Incident Response and Resolution
• Compliance Monitoring and Enforcement

Documentation & Communication

• Technical Documentation
• Process Documentation
• Stakeholder Management
• Cross-Functional Collaboration
• Strong Communication Skills

Additional / Good to Have Skills

• PowerShell Scripting
• SQL Server
• Active Directory Automation
• Azure Automation
• ITIL Processes
• Microsoft Certifications

Roles & Responsibilities

• Manage and support enterprise Active Directory and Hybrid Entra ID environments
• Monitor and maintain Active Directory, Azure AD Connect, and related infrastructure services
• Collaborate with Engineering and Operations teams to deliver next-generation identity platforms
• Troubleshoot and resolve complex Active Directory and authentication-related issues
• Perform root cause analysis and implement permanent solutions for recurring incidents
• Manage and resolve customer incident tickets within established SLAs
• Provide senior-level technical guidance and support to global engineering teams
• Support and maintain:
  • Active Directory
  • Entra ID (Azure AD)
  • Group Policies
  • Security Management
  • Authentication Services
• Develop and maintain operational and technical documentation
• Identify opportunities for process improvements and operational efficiencies
• Lead and participate in cross-functional and cross-organizational technical discussions
• Support project delivery and enterprise-wide collaboration initiatives
• Participate in on-call rotations for critical outages and major incidents
• Partner with Risk and Compliance teams to ensure security and regulatory compliance
• Drive continuous improvement initiatives for Identity and Directory Services platforms

Key Deliverables

• Stable, Secure, and Compliant Identity Platform Operations
• Incident Management Excellence
• Problem Identification and Permanent Resolution
• Engineering Collaboration and Continuous Improvement
• Security and Compliance Enforcement
• Operational Process Optimization

Preferred Candidate Profile

• Strong Active Directory and Identity Management background
• Experience supporting large-scale enterprise environments
• Expertise in Hybrid AD and Entra ID implementations
• Strong troubleshooting and analytical skills
• Experience working with global teams and stakeholders
• Ability to balance operational support with strategic initiatives
• Strong leadership, communication, and documentation skills
• Experience in regulated or large enterprise environments preferred