Network Support Specialist

A client of Innova Solutions is immediately hiring for aNetwork Support Specialist
Position type: Full-time, Contract
Duration: 18 months, possible extension
Location: Pine Bluff, Arkansas 71602

About the Opportunity
We're looking for a hands-on Network Support Specialist who thrives in dynamic environments and enjoys being the go-to expert for both network infrastructure and end-user technology support.

What You\'ll Bring
Core Technical Expertise

• Proven experience supporting enterprise network environments, including:
  • Cisco-based LAN switching and routing
  • Structured cabling systems with a strong focus on fiber-optic networking technologies
  • Fiber installation, maintenance, testing, and troubleshooting
  • Hands-on experience operating OTDR and other network-testing equipment

Preferred Skills & Certifications

• Solid understanding of Wireless LAN (WLAN) fundamentals
• Experience supporting Cisco wireless solutions
• Cisco CCNA certification (or higher) preferred
• Familiarity with wireless survey and optimization tools such as Ekahau
• Project management exposure and/or certification is a plus

What You\'ll Do
As the face of IT support, you\'ll play a critical role in ensuring employees stay productive, connected, and equipped with the technology they need to succeed.

• Deliver end-to-end support for desktop computers, laptops, peripherals, and related technology
• Provide prompt, hands-on troubleshooting and resolution of hardware, software, and connectivity issues
• Work directly with end users, offering exceptional customer service through face-to-face interactions
• Maintain and support enterprise software applications using available knowledge base resources
• Administer and support Active Directory environments
• Ensure all technology assets remain operational with minimal disruption to business operations
• Exercise sound judgment, ownership, and independent decision-making in resolving technical challenges

What Makes You a Great Fit

• Undergraduate degree, vocational certification, or equivalent practical experience in Information Systems or Technology
• 2-3 years of desktop/desk-side support experience in a professional environment
• Strong knowledge of:
  • Windows operating systems
  • Microsoft Office Suite
  • Enterprise software applications
  • Active Directory administration
• Extensive software troubleshooting expertise
• Outstanding communication and customer-service skills
• Self-driven, adaptable, and committed to delivering a seamless technology experience

Qualified candidates should APPLY NOW for immediate consideration!
This position is only open to applicants who can be engaged on a W-2 basis.
Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!

Himanshu Kumar



PAY RANGE AND BENEFITS:
Pay Range*: $40.00 - $42.30 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate\'s education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America's Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website:

Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at and earn $250-$1,000 per referral.
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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