CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Project Scope: The client is looking for Business Analyst 3. Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry-standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Min 5 years of experience, served as a liaison between the Business community and Customer IT Teams (i.e., Architecture, Project Delivery, Application Sustain, etc.). Strong experience as a Data Analyst in analyzing raw data, and as a Business Analyst in requirements gathering, understanding technology, and any project management experience with PMP are a huge plus. This position also requires working closely with IT and Contract Management Support (CMS) staff to develop and maintain clear, user friendly documentation for internal applications. This role focuses on translating application functionality, enhancements, and updates into guides and reference materials that help end users effectively use the systems..
Roles/Responsibilities:
- Collaborate with IT developers, analysts, and other stakeholders to understand application functionality and enhancements
- Develop and maintain user guides, how to documents, and other application related documentation
- Create and maintain visual aids, including screenshots and step by step visuals, to support written instructions
- Update documentation and visual materials to reflect new features, enhancements, or system changes developed by IT staff
- Organize and present technical information in a clear, concise, and accessible manner for non-technical users
- Ensure all documentation and visual content is accurate, current, and aligned with application functionality
- Participate in meetings, demos, or walkthroughs to gather information on system changes and updates
- Assist in updates and development of training materials
Mandatory Skills:
- 8 Year- Extensive experience reviewing, analyzing, and evaluating business systems and user needs.
- 8 Year-Experience and thorough understanding of the business analysis areas of knowledge and its associated activities and tasks.
- 8 Year-Experience participating in software development reviews and providing advice and assistance to other team members in analysis, design, and test.
- 8 Year-Experience performing or participating in unit testing, support system testing, and user acceptance testing.
- 8 Year-Extensive skill in planning and organizing work to meet goals and complete multiple assignments without compromising accuracy.
- 8 Year-Experience in software development lifecycle methodologies.
Desirable Skills:
- 8 Year- Extensive skill in effective verbal and written communications with both IT and business professionals and clients.
- 2 Year- Experience creating user focused technical or instructional documentation.
- 2 Year- Experience developing or maintaining screenshots or other visual aids to support user documentation.
- 2 Year- Ability to work effectively with staff and translate technical concepts into plain language.