MS Exchange Technical Engineer - L3 Level

MS Exchange Technical Engineer - L3 Level

Austin, TX and Phoenix, AZ

Full-Time Permanent role

Must Have Technical/Functional Skills

Exchange Mailbox Management

• Provision, manage, and decommission user, shared, resource, and archive mailboxes.
• Configure mailbox permissions (Full Access, Send As, Send on Behalf).
• Monitor mailbox quotas and storage; perform cleanup and recovery operations.
• Manage legal Hold, In-Place Hold, and retention policies for compliance.

Exchange Administration & Monitoring

• Administer and maintain Exchange environments using the Exchange Admin Center and PowerShell.
• Monitor service health, audit logs, and message trace for performance and availability.
• Manage certificates, RBAC permissions, and Exchange-related configurations.
• Automate routine tasks and reporting using PowerShell scripting

Mail Flow & Transport Rules

• Design, implement, and troubleshoot mail flow using connectors and transport rules.
• Manage Accepted and Remote Domains, SMTP relays, and journaling configurations.
• Conduct message tracing, NDR analysis, and delivery troubleshooting.
• Optimize routing between Exchange Online and third-party systems.

• Security & Compliance
• Configure and maintain DLP (Data Loss Prevention), anti-phishing, and anti-malware policies.
• Implement retention and archive policies aligned with regulatory needs.
• Manage Microsoft Purview compliance tools such as eDiscovery, audit logs, and sensitivity labels.
• Collaborate with Security teams to ensure secure mail communication and reporting.

Roles & Responsibilities:

• Proven experience with Exchange Online, Exchange Server (2016/2019) in enterprise environments.
• Proficient in PowerShell scripting for Exchange administration and automation.
• Strong understanding of Microsoft 365 security/compliance and Microsoft Purview tools.
• Experience managing mail flow, transport rules, and message hygiene.
• Familiarity with RBAC, mailbox recovery, and hybrid Exchange environments is a plus.
• Excellent troubleshooting and documentation skills.

Good-to-Have

1. Experience with Exchange Hybrid configurations
2. Familiarity with Microsoft Defender for Office 365
3. Understanding of Azure AD Connect and identity sync