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Windchill Administrator / Systems Administrator (PLM & QMS Support)

East Hartford, CT, US • Posted 2 days ago • Updated 1 hour ago

Contract Independent

Contract W2

12 Months

No Travel Required

On-site

Depends on Experience

Cyma Systems Inc

Fitment

Dice Job Match Score™

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Job Details

Skills

Conflict Resolution
Identity Management
Jersey
Management
Master Control
Problem Solving
Product Lifecycle Management
Medical Devices
Pharmaceutics
Plant Lifecycle Management
QMS
ROOT
Regulatory Compliance
System Administration
Windchill
Workflow

Summary

Job Title: Windchill Administrator / Systems Administrator (PLM & QMS Support)

Location: Onsite – New Jersey / New York / Connecticut

Employment Type: Contract

Job Overview

We are looking for an experienced Windchill Administrator / Systems Administrator to support and maintain enterprise applications in a regulated environment. The ideal candidate will have strong hands-on experience with Windchill (PLM) and exposure to MasterControl (QMS), along with excellent troubleshooting and ticket management skills.

This is a highly operational, fast-paced support role requiring end-to-end ownership of issues, backend system administration, and direct interaction with business users.

Key Responsibilities

Manage and resolve support tickets from investigation through closure
Perform backend administration tasks including user access management, data corrections, and system updates
Troubleshoot login issues, system crashes, stuck queues, and application performance problems
Monitor and restart systems when required while identifying root causes
Generate reports and support operational workflows within regulated systems
Communicate with end users to gather issue details, provide updates, and confirm resolutions
Ensure all system changes follow compliance and regulatory procedures
Work independently to analyze and resolve technical issues without escalation

Required Skills

Strong experience in system administration and application support
Hands-on experience with Windchill PLM administration/support
Experience supporting regulated enterprise systems such as PLM/QMS environments
Strong troubleshooting and problem-solving abilities
Experience managing ticket-based support environments
Knowledge of user access management, backend data updates, and system monitoring
Excellent verbal and written communication skills
Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

Experience with MasterControl QMS
Experience in regulated industries such as Medical Device, Pharmaceutical, Aerospace, or Automotive
Exposure to compliance-driven operational processes
Prior experience supporting enterprise applications in onsite environments

Work Environment

Full-time onsite role
Fast-paced operational support environment
Hands-on support involving direct system access and backend fixes
Collaborative interaction with IT teams, operations, and business users

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTL327349
Position Id: 8972512
Posted 2 days ago

Company Info

About Cyma Systems Inc

Cyma Systems is a technology solutions firm based in Connecticut serving mid-sized and Fortune 1000 businesses. We work with a range of corporate commercial clients as well as with the government sector. As a full-service consulting firm, we engage with our clients to share ideas on how we can help their businesses to become more profitable, to get a jump start on competitors by bringing products to market quickly, reducing costs, maximizing the use of existing technologies, driving more sales through the channel, and to bring additional value by forming a mutually beneficial partnership.

We think that the essence of a successful business is its ability to adapt and transform keeping ground realities in sight. At Cyma we work on leveraging the right synergies between technology and people that work towards transforming the outlook and results of your business.

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