Electronic Security Service Technician

Service Technician (Security Systems) - TEKsystems

Location: Nashville, TN
Employment Type: Full-Time
Experience Level: Expert

Position Overview

TEKsystems is seeking an experienced Service Technician to perform both routine and emergency service calls for commercial security systems. This role is responsible for troubleshooting, repairing, and replacing malfunctioning equipment while providing exceptional customer support. The ideal candidate is highly skilled, works independently, and is capable of training and coaching less senior technicians or trainees.

Key Responsibilities

Service & Technical Work

• Perform routine and emergency service calls.
• Troubleshoot, diagnose, repair, and replace malfunctioning or inoperative equipment.
• Conduct system testing, signal verification, and equipment functionality checks.
• Maintain adequate truck stock, tools, and inventory for scheduled and unscheduled tasks.
• Read and interpret blueprints, schematics, diagrams, and technical documentation.

Customer Support & Communication

• Deliver reliable, high-quality customer service on every call.
• Provide customer training on system operation and functionality.
• Document all service activities, time worked, productivity data, and additional required reporting.

Team Support & Leadership

• Proctor, coach, and train junior technicians or trainees.
• Organize technical resources to ensure efficient completion of all assigned tasks.
• Ensure timely completion and follow-through on all work assignments and projects.

Other Duties

• Complete additional projects and responsibilities as assigned.
• Maintain a strong work ethic and attention to detail at all times.

Required Skills

• CCTV
• Access Control
• Security Systems
• Service & Repair
• Installation
• Alarm Systems
• Technical Support
• Qolsys
• Multi-Meter

Qualifications

• High School Diploma or Vocational Training required.
• 3+ years of security systems experience.
• Mastery-level troubleshooting skills for:
  • Commercial intrusion systems
  • Fire alarm systems
  • CCTV systems
  • Intercom systems
  • Access control systems
• Strong understanding of local and national building/security codes.
• Mastery of test equipment (e.g., multimeters, battery analyzers, decibel meters).
• Valid driver's license and ability to pass a drug screening.
• Ability to read technical diagrams, schematics, policies, and procedures in English.

Physical Requirements

• Regularly required to stand, walk, sit, twist, climb, kneel, crouch, crawl, push, pull, talk, and hear.
• Must use vision abilities: close, distance, peripheral, color, and depth perception.
• Ability to work in challenging environments: ladders, scaffolding, lifts, crawl spaces, attics, and above-ceiling spaces.
• Lift, move, and carry up to 50 lbs.
• Ability to work a flexible full-time schedule with on-call availability.
• Ability to travel on short notice.
• Ability to drive for extended periods (day or night).

Job Type & Location
This is a Contract position based out of Nashville, TN.
Pay and Benefits
The pay range for this position is $28.00 - $32.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Nashville,TN.
Application Deadline
This position is anticipated to close on Feb 23, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.