Position Overview

We are seeking an experienced Senior QA Tester / Senior QA Analyst to support quality assurance activities for enterprise applications, SaaS solutions, and complex business systems

Key Responsibilities

·        Review business requirements, functional specifications, user stories, and acceptance criteria to understand expected system behavior and identify test conditions.

·        Develop and maintain test strategies, test plans, test scenarios, detailed test cases, test data, and reusable testing assets.

·        Perform functional, regression, integration, end-to-end, system, and user acceptance testing as appropriate to the project scope.

·        Test enterprise applications, SaaS platforms, complex business workflows, APIs, and integrations between internal and external systems.

·        Validate data accuracy, completeness, transformations, and reconciliation results during data migration, conversion, and interface testing.

·        Execute manual tests and use automation-assisted testing approaches or tools where appropriate; identify opportunities to improve test repeatability and efficiency.

·        Log, prioritize, track, retest, and manage defects through resolution using defect-tracking tools such as Jira or equivalent platforms.

·        Analyze unexpected results, investigate potential root causes, document reproducible steps, and collaborate with developers to resolve issues.

·        Use tools such as Postman to support API and service-level testing, where applicable.

·        Prepare clear test execution reports, defect summaries, quality metrics, and status updates for project teams and stakeholders.

·        Participate in Agile/Scrum ceremonies, including sprint planning, refinement, daily stand-ups, reviews, and retrospectives.

·        Work closely with business users, business analysts, developers, vendors, project managers, product owners, and other cross-functional teams throughout the testing lifecycle.

·        Support release readiness activities by communicating test coverage, outstanding defects, risks, and quality findings.

·        Contribute to continuous improvement of QA processes, test documentation, standards, and team practices.

Minimum Qualifications

·        In-depth knowledge of software testing principles, methodologies, processes, and the software development life cycle (SDLC).

·        Hands-on experience designing, preparing, and executing test cases and documenting test results.

·        Experience working in Agile and Scrum delivery environments.

·        Experience using test-management, defect-tracking, and testing tools such as Jira and Postman, or comparable tools.

·        Ability to collaborate effectively with business and technical stakeholders across cross-functional teams.

·        Strong analytical, troubleshooting, written communication, and verbal communication skills.

Desirable / Preferred Experience

·        Six (6) or more years of progressive QA / software testing experience.

·        Experience testing complex enterprise applications, SaaS solutions, and business-critical systems.

·        Experience with system integrations, API testing, and validation of data exchanges between applications.

·        Experience supporting data migration, data conversion, data mapping, and data validation initiatives.

·        Demonstrated capability in defect analysis, debugging support, test planning, test-case development, test execution, and test reporting.

·        Experience with multiple testing types and projects involving complex stakeholder environments.

·        Experience working with cloud-based applications or platforms is an advantage.

Education

A bachelor’s degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related discipline is preferred, but not required. Equivalent relevant professional experience may be considered.

Certifications

Relevant certifications in Quality Assurance / Software Testing, Agile or Scrum, cloud technologies, Salesforce, databases, or other applicable platforms are preferred where held. Examples may include ISTQB, Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or relevant vendor/platform certifications. No specific certification is stated as mandatory in the supplied skills matrix; candidates should list only certifications they have actually earned.

Core Competencies

·        Test strategy, planning, design, execution, and reporting

·        Functional, regression, integration, system, and end-to-end testing

·        Enterprise application and SaaS quality assurance

·        API and system integration testing

·        Data migration, conversion, and validation

·        Defect lifecycle management and root-cause investigation

·        Jira, Postman, and comparable QA tools

·        Agile / Scrum collaboration and stakeholder communication