Product Owner (service Now)

Hybrid in New Brunswick, NJ, US • Posted 1 day ago • Updated 6 hours ago

Contract W2

75% Travel Required

Hybrid

$60 - $70/hr

Fitment

Dice Job Match Score™

⏳ Almost there, hang tight...

Job Details

Skills

CSM
ITSM
HRSD
SPM

Summary

Role Overview

We are looking for a ServiceNow Product Owner with strong exposure across multiple modules (CSM, ITSM, HRSD, etc.) and deep expertise in Strategic Portfolio Management (SPM). This role will drive product vision, backlog prioritization, and stakeholder alignment to maximize business value from the ServiceNow platform.

Key Responsibilities

Own and define the product vision and roadmap for ServiceNow, with a primary focus on SPM.
Partner with business stakeholders to capture requirements and translate them into actionable user stories.
Prioritize and manage the product backlog across SPM, CSM, ITSM, HRSD, ensuring alignment with business goals.
Collaborate with architects, developers, and admins to deliver scalable solutions.
Ensure cross‑module integration and consistency across the platform.
Conduct demos, sprint reviews, and communicate progress to leadership.
Champion best practices, governance, and adoption of ServiceNow capabilities.

Required Skills & Experience

5+ years of ServiceNow experience, with at least 2+ years as Product Owner or similar role.
Deep expertise in SPM (Demand, Project, Resource, Financials, Roadmaps).
Hands‑on exposure to CSM, ITSM, HRSD modules.
Strong understanding of Agile methodologies and backlog management.
Excellent communication, stakeholder management, and decision‑making skills.

Preferred Qualifications

ServiceNow Certified Implementation Specialist (SPM, ITSM, CSM, HRSD).
Certified Scrum Product Owner (CSPO) or equivalent Agile certification.
Experience in enterprise portfolio management and digital transformation initiatives

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91141690
Position Id: 8900920
Posted 1 day ago

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