JOB PURPOSE AND SUMMARY
The Sr Microsoft Cloud Engineer position serves as a senior technical subject matter expert responsible for the architecture, design, implementation, advancement, and ongoing support of Microsoft 365 cloud services across the Agency. While the role spans the broader Microsoft ecosystem—including Microsoft Purview, Power Platform, Microsoft 365 Copilot, Exchange Online, Teams, OneDrive, Entra ID, Defender, and related cloud technologies—it carries a heightened and mission‑critical responsibility for advanced SharePoint Online engineering and solution development. This role is expected to possess deep expertise in modern SharePoint architecture and custom solution engineering, including the design of scalable site structures, content models, integration patterns, automation frameworks, and reusable components that meet enterprise‑level standards for performance, security, usability, and governance. This senior role provides authoritative platform leadership in SharePoint engineering, as well as in information governance and compliance engineering using Microsoft Purview, business process automation through Power Platform, and the secure implementation of emerging Microsoft AI capabilities. This role operates with a high degree of independence and technical authority, developing architectural standards and engineering best practices, evaluating emerging technologies, and partnering closely with business and technical stakeholders to ensure the delivery of secure, scalable, and effective Microsoft cloud solutions.
PRIMARY DUTIES AND RESPONSIBILITIES
Microsoft 365 Architecture, Engineering, and Administration
· Provide senior-level engineering expertise for everyday system administration, troubleshooting, new feature evaluation and rollout, and ongoing platform growth and enhancements related to the Microsoft 365 cloud services, including Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID, Defender, Purview, and Power Platform.
· Perform design, configuration, optimization, and lifecycle administration of Microsoft 365 services following industry standards, Microsoft best practices, and Agency security requirements.
· Develop Microsoft 365 architectural standards, governance models, operational processes, and technical documentation.
· Provide advanced troubleshooting and escalation support for complex Microsoft 365 platform issues.
· Develop advanced PowerShell scripts and automation solutions to improve operational efficiency, consistency, and reliability.
· Evaluate Microsoft roadmap changes and emerging technologies to identify opportunities, risks, and recommend platform improvements.
SharePoint Online Development and Collaboration Platform Engineering
· Serve as a senior technical subject matter expert for advanced SharePoint Online capabilities beyond traditional document management and file collaboration, for example, which includes (but not limited to) assessing business unit needs and developing advanced business solutions and building integrations and automation.
· Design, develop, and implement modern SharePoint solutions including advanced lists, pages, workflows, metadata structures, integrations, and business-focused collaboration experiences.
· Collaborate with business units to understand operational requirements and translate needs into scalable Microsoft 365 solutions.
· Develop integrations between SharePoint Online and other Microsoft 365 services, Power Platform solutions, and approved third-party applications.
· Develop and maintain SharePoint governance standards, development practices, lifecycle processes, and adoption recommendations.
Microsoft Purview, Information Governance, and Compliance Engineering
· Provide advanced technical expertise for the design, implementation, and administration of Microsoft Purview information protection and governance capabilities.
· Develop and maintain data classification strategies, sensitivity labels, retention policies, and information lifecycle management solutions.
· Design, configure, and enhance Data Loss Prevention (DLP) controls across Microsoft 365 workloads.
· Collaborate with Security, Privacy, Legal, Records Management, and business stakeholders to translate governance requirements into effective technical solutions.
· Monitor emerging Microsoft compliance capabilities and recommend improvements to strengthen Agency data protection strategies.
Power Platform and Microsoft Cloud Innovation
· Design, develop, and support solutions utilizing Microsoft Power Platform, including Power Automate and Power Apps.
· Create workflow automation and business process improvement solutions integrated with Microsoft 365 services.
· Develop and maintain Power Platform governance practices, security controls, development standards, and lifecycle processes.
· Support the adoption and governance of emerging Microsoft AI capabilities, including Microsoft 365 Copilot, Copilot Studio, agents, connectors, and related technologies.
· Develop expertise in Microsoft AI solutions and evaluate opportunities to securely leverage AI capabilities to improve business productivity and efficiency.
EDUCATION AND EXPERIENCE Minimum qualifications: Bachelor’s degree in computer science, Information Technology, or related discipline and seven or more years of relevant experience, or an equivalent combination of education, training and/or technical certifications.
· Advanced experience administering and engineering Microsoft 365 enterprise environments.
· Advanced SharePoint Online experience, including modern site development, lists, metadata, integrations, automation, governance, and solution design.
· Demonstrated strong experience with Microsoft Power Platform, including Power Automate and Power Apps solution development.
· Experience implementing Microsoft Purview information governance and protection capabilities, including sensitivity labels, retention policies, classification strategies, and DLP.
· Strong knowledge of Entra ID, authentication technologies, Conditional Access, MFA, and Microsoft cloud security practices.
· Advanced PowerShell scripting and automation experience.
· Demonstrated ability to independently research, evaluate, design, and implement complex technical solutions.
· Ability to provide advanced technical guidance, recommendations, and knowledge sharing with other IT professionals.
· Effective communication skills with the ability to translate complex technical concepts for business stakeholders and leadership.
· Developed problem solving skills and the ability to focus attention on details.
· Demonstrated basic analytical, critical thinking, and organizational skills.
· Demonstrated ability to synthesize and apply disparate pieces of information.
· Strong written and verbal communication skills.
· Possess a history of thinking strategically and investigating/analyzing information independently.
· Track record of managing multiple activities with varying priorities while ensuring accurate and timely results.
