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Email Engineer

Boca Raton, FL, US • Posted 2 hours ago • Updated 2 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

High Availability
Operational Excellence
Provisioning
Lifecycle Management
Management
Access Control
RBAC
Cloud Computing
Reporting
Operational Efficiency
Email Security
Anti Spam
Malware Analysis
SAFE
Messaging
Data Security
Documentation
Standard Operating Procedure
Change Management
Incident Management
SMTP
DNS
Dragon NaturallySpeaking
SPF
Windows PowerShell
Scripting
Electronic Discovery
DLP
Analytical Skill
Information Technology
Computer Science
Microsoft Exchange
Microsoft Office
Regulatory Compliance
Microsoft Azure
Migration
Licensing
Microsoft
System Integration Testing
Communication
Writing
Workday

Summary

Job Description

Summary:

An Email Engineer is responsible for the design, administration, support, and ongoing modernization of ADT's Microsoft Exchange messaging environment, including Exchange Online and hybrid Exchange configurations. This role ensures high availability, security, and compliance of enterprise email services while supporting cloud migration initiatives, automation, and operational excellence.

Duties and Responsibilities:

Administer and support Microsoft Exchange Online and hybrid Exchange environments, including mailbox provisioning, lifecycle management, and mail flow configuration.
Manage hybrid connectivity components, including Azure AD Connect, Exchange Hybrid Configuration Wizard, SMTP relay, and legacy Exchange dependencies.
Implement and maintain Role Based Access Control (RBAC) and least-privilege administrative models within Exchange.
Monitor service health and troubleshoot complex messaging issues across cloud and on-premises environments.
Develop, maintain, and execute PowerShell scripts for automation, reporting, and operational efficiency.
Partner with Security & Compliance team to configure and maintain email security and compliance controls such as anti-spam, anti-malware, transport rules, Safe Links, Safe Attachments, retention policies, and eDiscovery integrations.
Partner with Security, Identity, Compliance teams to ensure messaging services align with governance and data protection requirements.
Create and maintain operational documentation, standard operating procedures, and runbooks for Exchange services.
Participate in change management, incident response, and on-call support rotations as required.
Perform additional duties as assigned.

Skills and Competencies:

Strong expertise in Microsoft Exchange Online and Exchange PowerShell administration.
Experience supporting hybrid Exchange architectures in enterprise environments.
Solid understanding of mail flow, SMTP, and DNS concepts (MX, SPF, DKIM, DMARC).
Proficiency in PowerShell scripting and automation.
Knowledge of Microsoft Purview, retention, eDiscovery, and DLP concepts.
Strong analytical and troubleshooting skills for complex, multi-system issues.
Effective written and verbal communication skills.
Ability to work independently while collaborating effectively across teams.

Minimum Qualifications:

Bachelor's degree in Information Technology, Computer Science, or equivalent work experience.
5+ years of experience supporting Microsoft Exchange in an enterprise environment.
Hands on experience with Exchange Online and hybrid Exchange deployments.

Preferred Qualifications:

Experience with Microsoft 365 security and compliance platforms.
Familiarity with Entra ID (Azure AD), Intune, and Conditional Access.
Experience supporting large scale mailbox migrations.
Microsoft certifications such as MS 102, MS 203, or equivalent.

Required Licensing or Certifications:

Microsoft certifications are preferred but not mandatory.

Working Conditions:

Physical Requirements:

Sit (Continually=67-100% of workday)

Communication Skills:

Writing, Talking/Hearing on the phone (Continually=67-100% of workday)

Environment Requirements:

Remote/Home office (Continually=67-100% of the workday)

Travel:

Occasionally, less than 25%

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10507796
Position Id: 8613bdd0770b06e1573b3bb55ba0c25c
Posted 2 hours ago

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