Software Engineer Sr

Position Overview

This position is posted for contractor conversion purposes for a Senior Software Engineer.

As a Senior Software Engineer supporting Dealer Portal, Sitecore, Coveo, and related dealer-facing digital capabilities, this role will combine strong technical expertise with hands-on operational support, vendor coordination, and business partnership. The position is responsible for maintaining and improving the Dealer Portal platform, which provides dealer communications, content delivery, application navigation, search, and access to key dealer services. Success in this role requires strong knowledge of Sitecore content management and publishing, Coveo search, MongoDB/Sitecore xDB analytics components, SQL Server and DB2 integrations, web services, batch jobs, and the supporting infrastructure that keeps the platform reliable and available. This role will also support incident resolution, planned maintenance, application lifecycle activities, documentation, and knowledge transfer to help ensure continuity of service for dealers, internal business partners, and support teams.

Responsibilities

• Provide senior-level technical support and subject matter expertise for the Dealer Portal and related Sitecore-based dealer communication applications.
• Maintain the reliable operation of dealer-facing content, application navigation, search functionality, dealer communications, and supporting web services.
• Provide production support, incident triage, root cause analysis, and corrective actions across Dealer Portal, Sitecore,
• Coveo, MongoDB, SQL Server, DB2, and related integrations.
• Collaborate with business stakeholders, infrastructure and security teams, vendors, and offshore support resources to resolve issues and implement system changes.
• Support Sitecore publishing, content management, access and configuration changes, and application lifecycle activities.
• Monitor and maintain Coveo search functionality, indexing, usage, licensing, and vendor support requirements.
• Develop and maintain technical documentation, operational procedures, architecture knowledge, and knowledge-transfer materials to improve system support and reduce operational risk.
• Analyze and prioritize technical issues, troubleshoot complex problems, and communicate effectively with technical and business stakeholders.
• Demonstrate strong initiative and the ability to work independently while managing multiple priorities in a production environment.
• Provide occasional after-hours or weekend support for outages, maintenance windows, application releases, and infrastructure changes.

Minimum Requirements

• Bachelor's degree and at least 1 year of software engineering experience

OR

• Master's degree and no experience

OR

• At least 3 years of software engineering experience

Additional Requirements

• Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Desired Skills

• Sitecore content management, publishing, configuration, and support
• Coveo Enterprise Search / Coveo Cloud administration, indexing, search troubleshooting, and vendor support coordination
• MongoDB / Sitecore xDB experience for analytics, tracking, and operational support
• .NET Framework, ASP.NET MVC, C#, WebAPI, HTML, JavaScript, jQuery, and Bootstrap
• SQL Server, DB2, Entity Framework, stored procedures, connection strings, and data integration troubleshooting
• Windows Server, IIS, application pools, web services, service accounts, certificates, and production support diagnostics
• Source control and deployment tools including TFS, Git, and Team Development for Sitecore
• Job scheduling and operational automation tools such as Control-M

Highly desired

• Strong oral and written communication skills.
• Bachelor's degree and at least 5 years of software engineering experience
• Master's degree and at least 3 years of software engineering experience

Benefits and Compensation

This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting ;br>
The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.

Company Overview

About TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world's leading commercial vehicle manufacturers. The Group's product portfolio comprises trucks, buses, and light-duty commercial vehicles. "Transforming Transportation Together. For a sustainable world.": this intention underlines the Company's ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group's commercial growth.

About International
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International trucks and engines and IC Bus school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit International.com.

*International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.

EEO Statement

We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.