ITSM Engineer

Job Summary We are seeking an experienced ITSM Engineer with deep expertise in the ServiceNow platform to join a high-performing Agile/Kanban team. The ideal candidate will be responsible for ServiceNow administration, platform support, troubleshooting, upgrades, integrations, performance optimization, and ITSM solution development. This role will serve as a Level 3 escalation point for Service Desk operations while ensuring platform stability, security, and continuous improvement. Key Responsib

We are seeking an experienced ITSM Engineer with deep expertise in the ServiceNow platform to join a high-performing Agile/Kanban team. The ideal candidate will be responsible for ServiceNow administration, platform support, troubleshooting, upgrades, integrations, performance optimization, and ITSM solution development. This role will serve as a Level 3 escalation point for Service Desk operations while ensuring platform stability, security, and continuous improvement. Key Responsibilities Ser

Role: ServiceNow ITSM Engineer Location: Cincinnati, OH Contract Experience: 12+ Years Key Responsibilities ServiceNow Administration & Support Provide end-to-end administration and support for the ServiceNow platform.Manage users, groups, roles, permissions, and access controls.Monitor platform health, uptime, performance, and system availability.Troubleshoot and resolve ServiceNow incidents, issues, and platform-related problems.Administer code releases, patches, plugins, upgrades, and clone

Job Title: ServiceNow ITSM Engineer Location: Cincinnati, OH (Onsite)Duration: 12 Months Experience: 12+ Years Job Summary:We are seeking an experienced ITSM Engineer with deep expertise in the ServiceNow platform to join a high-performing Agile/Kanban team. The ideal candidate will be responsible for ServiceNow administration, platform support, troubleshooting, upgrades, integrations, performance optimization, and ITSM solution development. This role will serve as a Level 3 escalation point for