Delivery Manager - QA - 1834

Job Summary

The Application Manager will be responsible for the organization's portfolio of business applications across various departments. This will include development, implementation, upgrades, daily management, and maintenance, Stakeholder management, application availability, system and people performance will be part of the critical responsibilities.

Job Description

MAJOR RESPONSIBILITIES:

• Provide leadership and direction to a team of professionals responsible for managing applications
• Set clear goals, objectives, and performance expectations for the team
• Coach, mentor, and develop team members, enabling their professional growth.
• Oversee the planning, deployment, development, configuration, testing, and ongoing maintenance of business applications.
• Establish and enforce application governance practices, including change management, release management, and documentation
• Monitor application performance, availability, and scalability, taking proactive measures to optimize performance and minimize downtime.
• Manage relationships with application vendors, including contract negotiations, service level agreements, and performance evaluations.
• Act as a liaison between IT and other business units, facilitating effective communication and understanding.
• Collaborate with business stakeholders to understand their application needs and align IT strategies with business objectives.
• Identify opportunities to enhance existing applications or introduce new technologies to drive business efficiency and innovation
• Stay updated with industry trends, emerging technologies, and best practices in application management
• Collaborate with the IT leadership team to define and execute the IT roadmap, aligning it with business objectives.
• Foster a culture of continuous improvement within the team, encouraging innovative ideas and process enhancements

MINIMUM JOB REQUIREMENTS:

Education:

• Bachelor's degree in computer science, Information Technology, or related field.

Certification / Licensure:

• None required.

Work Experience:

• At least 4 years in a leadership/supervisory role, must have experience leading technical/functional teams.

Knowledge / Skills / Abilities:

• Performed leadership roles in 1 or more technology projects.
• General knowledge of in-scope technology domain.
• Knowledge of Industry best practices pertaining to technology design and management.
• Strong interpersonal skills with a desire to collaborate with internal and external business/technical teams.
• Able to work in a fast-paced environment and manage multiple projects.
• Good written and verbal communications skills.
• Some domestic and international travel may be required.

About Medline India:
Medline India was setup in 2010 in Pune, primarily as an offshore Development centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance & and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are proud to be certified as a 'Great Place to Work' by the Great Place to Work Institute (India) for the duration May 2023 - May 2024.
We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered & engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve today's toughest healthcare challenges.
About Medline Industries, LP:
Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care.
At present, Medline Industries, LP holds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centres, physician offices, home care agencies, providers, and retailers. We are proud to be recognized by Forbes as one of America's Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years.