IT Desktop Support / Infrastructure Support Engineer (L1/L2)
Contract Corp To Corp
Contract W2
3 Years
50% Travel Required
On-site
Depends on Experience
Galaxy i Technologies, Inc.
Fitment
Dice Job Match Score™
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Job Details
Skills
- IT Desktop Support/ Infrastructure Support Engineer (L1/L2)
Summary
Hi, Everyone
****CONTRACT POSITION****CONTRACT POSITION****
Job Title: IT Desktop Support/ Infrastructure Support Engineer (L1/L2)
Loc: Indianapolis, IN- Onsite
Job Description:
Role Descriptions: 1. Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support
2. Ready to work in evening/night shift and provide on-call support for critical production issues
3. Excellent troubleshooting skills
4. Able to maintain a high level of confidentiality and professionalism
5. Ability to effectively prioritize and execute tasks
6. Strong customer-service orientation
7. Effective interpersonal and relationship-building skills
8. Ability to learn new technologies to perform day to day support operations
9. Basic knowledge of networking
10. Windows cyber security Management knowledge
Roles & Responsibilities
1. Provide Tier 1 and Tier 2 Support for various IT applications. Support Activities include: - Basic PC Hardware Support- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support
2. Access Request Handling
3. Escalate issue to appropriate teams and follow up for closure
4. Patching of windows workstation/server
5. . Windows server/workstation cyber security Management
Keyword: ~ITSM|Service Now Veeva Quality Docs~
Skills: Desktop Management - Infrastructure Services (IS)
Experience Required: 2-4
2. Ready to work in evening/night shift and provide on-call support for critical production issues
3. Excellent troubleshooting skills
4. Able to maintain a high level of confidentiality and professionalism
5. Ability to effectively prioritize and execute tasks
6. Strong customer-service orientation
7. Effective interpersonal and relationship-building skills
8. Ability to learn new technologies to perform day to day support operations
9. Basic knowledge of networking
10. Windows cyber security Management knowledge
Roles & Responsibilities
1. Provide Tier 1 and Tier 2 Support for various IT applications. Support Activities include: - Basic PC Hardware Support- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support
2. Access Request Handling
3. Escalate issue to appropriate teams and follow up for closure
4. Patching of windows workstation/server
5. . Windows server/workstation cyber security Management
Keyword: ~ITSM|Service Now Veeva Quality Docs~
Skills: Desktop Management - Infrastructure Services (IS)
Experience Required: 2-4
NOTE: Share me Updated Resumes to divya at vmcsofttech dot com
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10374872
- Position Id: 36877-43206-1790791234
- Posted 4 hours ago
Company Info
About Galaxy i Technologies, Inc.
Galaxy i Technologies, Inc is a global consulting and IT services company that is known for its commitment to client satisfaction. Galaxy i Technologies is an information technology firm offering IT Consulting, Staff Augmentation, Software Development & Training and E-commerce Development. We help our Clients to implement these solutions through a variety of skilled consulting services like Application management, Implementation and Infrastructure management.
Galaxy i Technologies has a pool of highly skilled professionals who work through the life cycle of challenging and exciting projects, including System Analysis, Designing, Development, Implementation, Maintenance, Enhancements and Test Support to our Fortune 500 Corporations.
Careers
Galaxy i Technologies has a pool of highly skilled professionals who work through the life cycle of challenging and exciting projects, including System Analysis, Designing, Development, Implementation, Maintenance, Enhancements and Test Support to our Fortune 500 Corporations.
Careers
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