Digital Product Analyst

Job#: 3047147

Job Description:

Job Description:

The Digital Product Analyst serves a critical role in supporting the product management team and holds subject matter expertise for their designated product(s), experience(s) or application(s) in which they support. This role will work simultaneously and effectively with product management, product owners, technology and business partners and should have a thorough understanding of Scaled Agile Framework (SAFe) principles to assist the team or other teams in filling resource, knowledge or documentation gaps. Primary Responsibilities Validates documented functionality against system performance to identify and categorize bug-remediation and enhancement work for Agile teams Performs analysis and works closely with the team to identify core product, application or system issues to map out possible solutions Creates and updates system documentation (including process flows, product feature details and user guides) and monitors and updates workflows as required Gathers, organizes, and interprets data to help optimize product performance, drive user satisfaction, and ensure alignment with business goals Collects and documents detailed business requirements and translates them into features or user stories necessary to meet the expected business needs Prepares functional, system and program requirements for Digital value streams for ongoing projects and releases Performs User Acceptance Testing (UAT) for scheduled initiatives, bug remediation, enhancements and releases Evaluates reported system defects and manages the flow and prioritization of related work based on impact, customer need and Product Management prioritization Performs analysis as needed for Objectives and Key Results (OKR)/goal measurement Supports the product teams in all phases of the development lifecycle, including initiation, analysis, development, testing, implementation, and post implementation follow-up Supports product owner in day-to-day tasks, particularly around sprint management Assists with material collation and analysis in preparation for product demos, quarterly business reviews, and other report-outs for the value stream Assists with identifying and taking on tasks that will enable the team's success This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. Requirements Bachelor's degree and two (2) years in application support, business analysis or other related experience OR High School Diploma/GED and six (6) years in application support, business analysis or other related experience May require on call support rotation after hours and/or weekends Preferences Banking or financial services industry experience Prior experience with Agile, Scrum and/or Kanban SAFe Practitioner (SP) Certification Skills and Competencies Ability to learn additional systems as needed Ability to research, analyze data, and derive facts Ability to work in a team environment when applicable Ability to work under pressure and meet deadlines Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.) Strong project management skills Strong verbal, written communication, and organizational skills Strong work ethic and self-motivation

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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