IT Field Services Engineer

Hybrid in Los Angeles, CA, US • Posted 1 day ago • Updated 1 day ago
Contract W2
12 Months
Hybrid
Depends on Experience
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Fitment

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Job Details

Skills

  • FIELD SERVICES ENGINEER
  • WIFI
  • MERAKI
  • ENDPOINT

Summary

Job Title: IT Field Service Engineer
Location:  West Coast (Work from home and will require extensive travel)
Length of contract: 12 months with strong potential for conversion to fulltime
Pay Rate: $35 to $52 hourly, depends on experience and relevancy to the role.
Work authorization: Authorized to work in the United States without the need for sponsorship (Either now or in the future)
 
What we are looking for? 

  • A hands-on IT Field Service Engineer in a national, multi-site environment.

  • You will be a road warrior traveling upwards of 75% of the time.

  • Must have valid drivers license // Clean driving record

  • My client will cover all expenses and provide a credit card. 

  • Ideally, you live within 50 miles of a major airport

  • The contractor must be able to travel, work independently, execute rollout and cutover activities, document work accurately, and represent Corporate IT professionally at operating locations.

 

Engagement

Contract resource; submit candidates who are comfortable with project-based work.

Work Model

Remote/home-based when not traveling; the work itself is predominantly onsite at company locations on the West Coast and nationwide

Travel

High travel requirement, generally 50% to 75% and potentially higher during acquisitions, deployments, and cutovers. Overnight travel is routine.

Schedule Flexibility

Must support occasional evenings and weekends for cutovers, shop openings, and time-sensitive project work.

Best Home Base

Within practical reach of a major or well-connected commercial airport. Geographic flexibility is more important than a specific office location.

Physical Work

Must be comfortable handling and moving endpoint and network equipment, working in active shop environments, and performing hands-on installation tasks.

 

Role Summary

  • The Field Service Engineer provides onsite and remote IT support while helping deliver acquisitions, greenfield and brownfield openings, remodels, expansions, relocations, hardware refreshes, and infrastructure integration projects.

  • The contractor serves as the hands-on IT representative in the field and works with Operations, Construction, Facilities, vendors, service desk, networking, security, IT asset management, and project stakeholders to make each location operational, supportable, secure, and ready for day-one business.

 
What you will be doing?

Field IT Support

Troubleshoot Windows endpoints, Microsoft 365, browsers, printers, scanners, mobile devices, touchscreens, kiosks, connectivity, user access, and peripheral issues onsite and remotely.

Deployment & Cutover

Stage, install, configure, test, and validate workstations, laptops, servers, printers, scanners, phones, displays, network devices, and other shop technology before go-live.

Infrastructure Support

Support firewalls, switches, wireless access points, ISP circuits, VLAN/connectivity troubleshooting, racks, UPS units, patching, and structured cabling coordination. Escalate appropriately rather than overreaching.

Site Surveys

Perform detailed site readiness assessments, 360-degree or Matterport-style surveys, equipment inventories, closet/rack reviews, floor-plan documentation, and risk identification.

Project coordination

Track tasks, dependencies, milestones, blockers, equipment, travel, and closeout activity in Smartsheet or comparable project tools.

Documentation

Maintain accurate checklists, ITSM notes, asset records, configurations, photos, sign-off evidence, implementation notes, and status updates. Never mark work complete without validation.
 

Business Communication

Coordinate professionally with shop managers, operations leaders, vendors, and IT teams. Explain technical needs in clear, practical language and communicate delays or risks early.

 

Ideal Candidate Profile

  • Hands-on technician who can move between endpoint support, network/infrastructure tasks, project coordination, and onsite business support.

  • Comfortable traveling frequently and changing plans as acquisition or construction timelines move.

  • A self-starter who can work without constant supervision, but knows when to escalate to networking, security, service desk, vendors, or project leadership.

  • Disciplined about checklists, evidence, asset tracking, time entry, status updates, and completion documentation.

  • Customer-focused and calm in active operating environments where business disruption must be minimized.

  • Able to lead a site activity or guide other technicians when needed, even if the role has no direct reports.

  • Practical and adaptable. Strong execution and follow-through matter more than advanced architecture or design credentials.

Required Qualifications

  • 3+ years of relevant IT field services, infrastructure support, deployment, systems support, or multi-site technical support experience.

  • Hands-on experience supporting Windows 10/11 endpoints, Microsoft 365, printers, scanners, browsers, mobile devices, and common business peripherals.

  • Working knowledge of switches, wireless access points, firewalls, TCP/IP, DHCP, DNS, VLAN concepts, cabling, and ISP troubleshooting.

  • Experience installing, configuring, testing, and documenting technology in the field.

  • Ability to read and follow technical scopes, checklists, floor plans, wiring plans, and standard operating procedures.

  • Strong written and verbal communication with the ability to work directly with non-technical users and operational leaders.

  • Valid driver license, acceptable driving capability for business travel, and ability to lift or move technology equipment up to 50 pounds.

  • Ability to pass all onboarding, security, privacy, and system-access requirements required by the client and staffing/vendor relationship.

Preferred Experience

  • Smartsheet or comparable project tracking experience, including schedules, milestones, dependencies, risks, status updates, and reporting.

  • Matterport, 360-degree imaging, Ekahau, wireless survey, facility survey, or construction/remodel site assessment experience.

  • Meraki, Fortinet, Cisco, or comparable firewall, switching, and wireless experience.

  • Acquisition integration, new location opening, office relocation, infrastructure refresh, hardware rollout, or multi-site standardization experience.

  • Experience coordinating structured cabling, low-voltage vendors, ISP installations, equipment shipping, and onsite cutovers.

  • ITSM and remote management tool experience. ServiceNow, Ivanti, NinjaOne, or similar experience is useful.

  • CompTIA A+, Network+, Security+, Cisco CCNA, Microsoft, Ekahau, or equivalent certifications are a plus, not a substitute for field execution.


About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10228513
  • Position Id: 26-159271
  • Posted 1 day ago

Company Info

About INSPYR Solutions

As a leading expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our tailored offerings include a wide variety of professional services, project solutions, managed services, and talent resources, all bolstered by our strategic partnerships with cutting-edge technology services. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities.

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