QA Engineer/Tester

Hello,

Title: QA Engineer/Tester (1109)

Duration:7 Months Contract + Possible extension

Location: McLean, VA and Plano, TX (5 days - Onsite)

No Visa restrictions but need local candidate here 

Must Have Qualifications: Hands on testing with Service Now. Automation and Service Now Certificates are required. Preferred: Java Script, Python, or Selenium. Development experience would also be nice to have.  

Interview Information:  

Rounds: One

Interview Type: On-site interview  

Supplier Vetting Questions- Please complete assessment of must have skills- Automation, Service Now, Testing with Service now, and please assess on candidates preferred skills if applicable.  

JOB DESCRIPTION

Senior QA Engineer will be part of the Enterprise Risk Management Technologies Team and will be responsible for the manual and automated testing of configurations and integrations of "out-of-the-box" ServiceNow solutions. This role requires solid understanding of ServiceNow platform behaviors, modules, ACLs, flows, and integration testing.

Responsibilities

Develop, document and maintain the test data, data validation, end to end testing flows.

Design, develop, and maintain automated test scripts using ServiceNow ATF Create test cases based on functional and technical requirements

Collaborate with developers, business analysts, and QA teams to validate functionality Analyze test results and report defects in a timely manner

Participate in daily stand-ups, sprint planning, and other Agile ceremonies

Ensure high quality and performance of the ServiceNow platform across ITSM, HRSD, CSM, or other modules

Develop reusable test templates for future automation initiatives

Conduct functional testing for IRM (Integrated Risk Management) and GRC (Governance, Risk & Compliance) modules.

Validate controls, risks, issues, assessments, workflows, and regulatory frameworks.

Test config changes that include tables, ACLs, business rules, flows, UI policies, update sets.

Conduct regression testing using ATF across ServiceNow  upgrades/releases

Perform cross-browser testing and E2E user journey validation with external apps.

Test REST/SOAP integrations and external data flows.

Required Qualifications

5–8+ years of QA.

3+ years of hands-on ServiceNow ATF testing (with focus on IRM/GRC).

Strong automation experience (Selenium)

Deep understanding of IRM/GRC processes, controls, risk scoring, assessments,

SOX/compliance flows.

Hands-on with tables, ACLs, flows, update sets, APIs, business rules.

3+ years validating platform UI, Service Portal, Workspace UX.

Strong analytical, debugging, and communication skills.

2+ years’ experience with Agile/Scrum methodologies

Knowledge of test planning, test case creation, and defect management

Proficient in identifying automation opportunities within the ServiceNow ecosystem.

Preferred Qualifications

ServiceNow certifications (CSA, CIS-Risk, CIS-GRC, ATF)

CI/CD experience (GitHub/Jenkins/Azure DevOps)

Experience with domain-separated instances

Prior experience in large-scale ServiceNow implementation projects

Scripting experience with Python, JavaScript, etc

Thanks and Regards,

Shikha Sharma

1549 Finnegan Lane, 2nd floor

North Brunswick, NJ 08902

Email:

Desk: