SRE Production Support Engineer
Vision Square
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Job Details
Skills
- Site Reliability engineer
- SRE
- Production support
Summary
Job Title: SRE Production Support Engineer
Location: Malvern, PA (Onsite/Only Local)
Job Type: Contract
Client: TCS/Vanguard
Key Responsibilities
- Provide L2/L3 production support for mission-critical applications.
- Monitor application health, infrastructure, and platform performance.
- Respond to production incidents and restore services within SLA.
- Perform root cause analysis (RCA) and implement permanent fixes.
- Troubleshoot application, middleware, infrastructure, and database issues.
- Participate in 24x7 on-call production support rotation.
- Automate repetitive operational tasks using scripting.
- Monitor application logs and system metrics.
- Collaborate with development teams to improve application reliability.
- Support production deployments and release activities.
- Maintain operational runbooks and support documentation.
- Implement proactive monitoring and alerting.
- Participate in problem management and continuous improvement initiatives.
Required Skills
Production Support
- 5+ years of Production Support/SRE experience
- Incident Management
- Problem Management
- Change Management
- Root Cause Analysis (RCA)
- Release Support
- Production Deployments
Linux
- Linux Administration
- Shell Scripting
- Bash
- Process Management
- File Systems
- Cron Jobs
- Log Analysis
- grep
- awk
- sed
- tail
- journalctl
Monitoring & Observability
- Splunk
- Dynatrace
- AppDynamics
- Grafana
- Prometheus
- ELK
- CloudWatch
Cloud
- AWS
- Azure (preferred)
- Kubernetes
- Docker
DevOps
- Jenkins
- Git
- Maven
- Ansible
- Terraform
- CI/CD Pipelines
Middleware
- Apache
- Nginx
- Tomcat
- WebLogic
- JBoss
Databases
- Oracle
- SQL Server
- PostgreSQL
- MySQL
- SQL
Messaging
- Kafka
- MQ
- RabbitMQ
Required Experience
- Experience supporting high-availability production environments.
- Experience working in an SRE or Production Support role.
- Strong Linux troubleshooting skills.
- Experience with monitoring and alerting tools.
- Experience analyzing application and server logs.
- Knowledge of networking fundamentals (TCP/IP, DNS, Load Balancers).
- Experience with automation and scripting.
- Experience with ITIL processes.
- Experience working in Agile environments.
- Dice Id: RTX1d0567
- Position Id: 9013401
- Posted 9 hours ago
Company Info
At Vision Square Inc, we believe that Great Workforce is the cause for phenomenal growth of the company. By combining the skill and experience of the founders and executives, Vision Square Inc follows a disciplined process of identifying quality candidates, partnering with employers to understand their core business and their employment requirements and delivering exceptional service, we achieve great results for all concerned.
Vision Square Inc is one of the fastest growing information technology consulting and services with superior value-priced consulting, contracting, permanent recruiting and placement services for both private and government sector clients.
Our vision is to provide complete quality services for all clients at all levels, while allowing the clients to remain focused on there core business. Our processes are robust and we invest heavily in our delivery models and ensure that our clients globally get uniformity of delivery and highest quality of service. Our clients rely on us to connect them with high caliber technology professionals and we ensure that they remain on top of the continually evolving technology landscape.
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