Senior Tech Lead, Network Observability & Automation Enablement

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview

Our Observability, Software (SW) Development & Automation Enablement department is in search of a Senior Tech Lead, Network Observability & Automation Enablement with excellent time management skills and a consistent record of setting and meeting results-oriented goals!

We are seeking a Senior Tech Lead with deep experience in network engineering, observability, and automation. This role is ideal for a technical leader who understands how large-scale network services operate and can translate that knowledge into resilient, software-defined solutions.

You will serve as a bridge between traditional network engineering, observability, and NetDevOps enablement, bringing the technical depth to guide complex infrastructure decisions while advancing automation, integration, and operational maturity across the environment.

In this role, you will lead the design of automation logic, observability integrations, and operational workflows that improve stability, scalability, and service assurance across the enterprise network environment. You will help shape the architecture and execution of pipelines, playbooks, integrations, and service patterns that support routing, load balancing, firewall services, telemetry collection, and cloud-connected infrastructure. You must be equally comfortable troubleshooting complex pipeline issues, setting technical direction, and partnering across teams to deliver secure, reliable, and supportable outcomes.

Our Impact:

• We assure Stability, Availability and Reliability for 10,000+ of End-User Devices to support a wide range of applications in a hybrid Cloud environment.
• We strive to prevent service impacts in a dynamic ecosystem and assure rapid recoverability from any impacts to business and services.
• Our strategy is to transform the Network with Automation and Process Engineering.

Your Impact:

• Technical Leadership & Platform Enablement: Serve as a senior technical lead for network observability and automation enablement, guiding the design, optimization, and troubleshooting of enterprise Ansible and Jenkins workflows that support scalable, resilient infrastructure operations.
• Infrastructure Modernization: Identify, influence, and implement technology and process improvements that modernize network and observability operations, reduce manual effort, and improve accountability, consistency, and service quality.
• Observability Architecture & Integration: Lead the integration of multi-vendor observability platforms and telemetry sources to expand visibility, automate diagnostics, improve topology awareness, and accelerate incident detection and remediation.
• Operational Stability & Support: Provide senior-level technical leadership for platform stability, security, and operational readiness, including troubleshooting complex failures, improving recoverability, and supporting highly available services.
• Service-Aware Automation Delivery: Architect and implement software-defined workflows for routing, load balancing, firewall policy, telemetry collection, and cloud-connected services, ensuring changes are safe, version-controlled, and aligned with enterprise standards.
• Cross-Team Leadership & Mentorship: Partner with network leadership, service owners, and peer engineering teams to solve complex business and technical challenges while elevating the team through standards, knowledge sharing, and a service-as-code mindset.

Qualifications:

• Education: College Degree or equivalent experience; advanced studies/degree preferred
• Experience: 10+ years of experience in network engineering, observability, infrastructure automation, platform engineering, SRE, or a closely related discipline, including senior-level ownership of complex technical solutions in large enterprise environments.
• Automation & Engineering Toolkit: Expert-level proficiency with Ansible and Python is required, including the ability to design reusable automation logic, troubleshoot API and JSON interactions, and build practical integrations across enterprise platforms and services.
• Pipeline & Delivery Engineering: Extensive experience building, optimizing, and supporting reliable CI/CD and automation delivery pipelines, including Jenkins-based orchestration in high-availability environments.
• Systems, Security & Operations: Professional experience with Red Hat Enterprise Linux (RHEL), platform hardening, patching, and secure operations, with the judgment to support stable production services and improve recoverability during incidents.
• Network & Infrastructure Depth: Strong understanding of enterprise networking and service architectures, including routing and switching concepts, load balancing, firewall services, telemetry, and infrastructure dependencies, so that automation logic accurately reflects the environment it supports.
• Observability & Cloud Exposure: Hands-on experience with modern observability and hybrid infrastructure ecosystems is strongly preferred, including technologies such as NetBrain, ThousandEyes, load balancing platforms, AWS, and infrastructure as code.

Keys to Success in this Role:

• This role goes beyond traditional manual network administration by emphasizing automation, observability integration, and scalable operational design.
• Strong network engineering judgment remains important, but success in this role also depends on the ability to automate, integrate, and modernize the environment.
• We are looking for a technical leader who can connect infrastructure expertise with platform thinking and help the organization move from manual execution to reliable, software-defined operations.

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Time-type:Full time

FLSA Status:Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $161,000 - $241,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.