Field Service Engineer

Wichita, KS, US • Posted 1 day ago • Updated 1 day ago
Full Time
No Travel Required
On-site
$50,000 - $65,000/yr
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Fitment

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Job Details

Skills

  • Active Directory
  • Android
  • Audiovisual
  • Break/Fix
  • Backup
  • Communication
  • Cabling
  • Electrical Wiring
  • Executive Support
  • Hardware Support
  • Computer Hardware
  • ITIL
  • Impact Analysis
  • Field Service
  • Group Policy
  • Finance
  • Information Architecture
  • iPhone
  • Technical Support
  • Training
  • Recovery
  • Remote Support
  • Telephony
  • Repair
  • Operating Systems
  • Microsoft SCCM
  • Printers
  • Microsoft Windows
  • Network
  • Microsoft Excel
  • Microsoft Certified Professional
  • Laptop
  • Inventory
  • INSPECT
  • Insurance
  • Information Assurance
  • iPad
  • MobileIron
  • Legal
  • Procurement

Summary

Field Service Engineer
Wichita, KS | 5 - 10 years of experience
 
Wichita, KS                
Olathe, KS    
Schuyler, NE    
North Olmsted, OH
Hammond, IN    
Eddyville, IA            
 
Job Description
Must Have Technical/Functional Skills
• Provide 2nd level IT support
• Experience with operating system installation using SCCM, anti-spyware, anti-virus, custom and commercial software 
• Experience with mobile telephony technologies (MobileIron, iPad, Android and iPhone) 
• Knowledge of office products like word/excel/email client etc.
• Proficiency in desktop support including knowledge of current Windows operating systems 
• Hardware support - Laptops, Printers, Desktop, Telephony equipment break fix 
• Backup & restore of OS and Data 
• Procurement of Hardware, Maintaining the assets and Hardware spare stock 
• Hands on Audio/Video conferencing experience 
• Experience in performing asset refresh 
• Experience in network trouble shooting 
• Basic knowledge of windows Active directory and group policies 
• Ability to lift and or move various computer equipment and ladder up to 30 kg. 
 
Roles & Responsibilities
• Provide customer break fix support including off office hours and weekends for designated equipment in office or plant environment and campus
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
• Documents, maintains, upgrades or replaces hardware and software systems 
• Communicating clearly in written and verbal form
• Accepting and delivery of all service calls assigned 
• Completing all administrative tasks associated with each call 
• Responsible for control and return of assets and inventory 
• Other duties may be assigned to meet business needs 
• Installing wires and cables as well as splice wires or cables 
• Inspect and test wiring to locate and repair problems as well as ensuring that all specifications are met 
• Backup tape replacement 
• Executive support 
• Handling procurement
• Support rest of the locations in country remotely if required.
• Support Remote support teams if required
• Support implementing/executing infrastructure-projects (small projects) only locally within the location.
 
Generic Managerial Skills, If any
• Good Communication skills
• Problem ownership and follow-up
• ITIL concepts strongly preferred 
• MCSE or MCP preferred
• Min 5 years of relevant experience
• Plant production environment experience (good to have)
 
Salary Range- $50,000-$65,000 Per Annum
 
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
 
#LI-SV2
#LI-KUMARAN
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91172467
  • Position Id: 9041260
  • Posted 1 day ago

Company Info

About TATA Consultancy Services Limited

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large.

With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises.

Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment.

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PJ

Preetirekha Jena

Recruiter @ TATA Consultancy Services Limited
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