Operations Automation [Multiple Positions Available]

Job Description

DESCRIPTION:

Duties: Generate reports and dashboards to communicate insights to stakeholders. Collaborate with cross-functional teams to transform business requirements into data-driven solutions and enhance business performance through strategic decision-making. Collaborate with senior leadership to align strategic plans with organizational goals. Evaluate requirements for quality and undertake POC initiatives for emerging technologies to enhance business processes. Improve operational stability through automation. Resolve intricate data-related challenges. Identify opportunities to eliminate or automate remediation of recurring issues to improve the overall operational stability of software applications and systems.

QUALIFICATIONS:

Minimum education and experience required: Bachelor's degree in Computer Engineering, Computer Science, Information Technology, or related field of study plus five (5) years of experience in the job offered or as Operations Automation, Software Quality Assurance Engineer, Test Automation Engineering, or related occupation.

Skills Required: This position requires five (5) years of experience with the following: Building test plans, timeline charts, progress, and status reports; Identifying defects and deviations from original requirements and finding solutions; Conducting root cause analysis and assessing key blockers; This position requires four (4) years of experience with the following: Collecting data from diverse sources including databases, APIs, and external datasets; Performing data cleaning and preprocessing to ensure accuracy and consistency including addressing missing values and outliers; Data manipulation, preparation, blending, structuring, design flow, and query optimization using Alteryx Designer and Python; This position requires two (2) years of experience with the following: DMN drools framework to model, execute, and automate complex business decision logic; Utilizing BPMN tools including Signavio for designing, testing, and validating DMN decision models; This position requires any amount of experience with the following: Generating reports and dashboards using tools including Tableau, Power BI, and Excel to share insights with stakeholders, and crafting visualizations that effectively communicate complex data insights to non-technical audiences; Performing document data extraction of key information from documents including PDFs, email, contracts, and reports by leveraging advanced natural processing; Utilizing scripting languages and frameworks including Java, JavaScript, Gherkin, Cucumber, and Selenium for the creation of automated test scripts that simulate user interactions, validate application functionality, and ensure software quality; Translating US Tax regulations and compliance requirements into Intelligent Automation solutions and developing dashboards.

Job Location: 500 Stanton Christiana Rd, Newark, DE 19713.

Full-Time.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.