Network Implementation Engineer

• Location: REMOTE
• # of Positions: 1
• Eligibility: Open
• Client Name / Domain: HOSPITAL
• Bill Rate: $?? per hour
• Employment Mode: Contract / Corp-to-Corp
• Contract Duration: 10+ mos. Contract
• Experience: 15+ years
• Skills: NinjaOne, WatchRTC, Datadog, Jira Service Management (JSM), Confluence, Cyberseucity, Network, Windows, Azure, AWS, Zone 1 & 2 Certification

The Ask? Client is looking for Sr. Network / Cybersecurity / Firewall Engineer, to lead onsite deployments and go-live support for advanced medical technology solutions.     You will be responsible for hands-on deployments, onsite troubleshooting, and building strong relationships with hospital IT and clinical teams to ensure successful adoption of new technologies and smooth go-live experiences. 

Skills and Experience

• 15+ years of experience as Network / Cybersecurity Engineer
• Previous work  exp in large IT departments, consulting firm, or leading software vendors as Network Architects
• Solid understanding of hospital IT environments, networking, firewalls, and system integrations
• Excellent troubleshooting and root-cause analysis skills
• Strong customer-facing communication and interpersonal skills
• Ability to work independently at client sites and adapt in fast-paced environments
• Enthusiastic mindset with a strong sense of ownership and accountability
• Subject Matter Expertise in NinjaOne, WatchRTC, Datadog, Jira Service Management (JSM), Confluence
• 10 years of experience in onsite implementation, deployment, or field engineering roles
• Prior experience in healthcare, medical devices, or health technology is strongly preferred 
• Zone 1 / Zone 2 certified or trained
• German language proficiency.
  

Roles and Responsibilities:

Onsite Implementation & Go-Live Support

• Lead onsite implementations within assigned regions, including new deployments and fixes requiring physical presence
• Validate site readiness (network, firewall, power, system connectivity) prior to deployment
• Execute installations strictly following SOPs and quality standards
• Perform post-installation testing, go-live validation, and customer acceptance
• Provide immediate onsite issue resolution during go-live and early stabilization
• Support high-volume deployments, remotely or onsite, as needed

Customer Engagement & Relationship Management

• Act as the primary onsite technical contact for clients during implementation
• Coordinate closely with hospital IT, biomedical, and clinical teams
• Proactively manage customer expectations by clearly communicating requirements, timelines, and risks
• Build long-term, trusted relationships by delivering a professional and consultative customer experience

Documentation & Knowledge Sharing

• Document deployments, configurations, and resolution steps thoroughly
• Ensure smooth handover to centralized L1 / L2.5 support teams
• Contribute to knowledge sharing, standardization, and best practices across regions
• Provide backup coverage during overlapping deployments or team PTO

Travel & Regional Coverage

• Travel extensively across Germany and other EU regions based on deployment needs
• Travel across U.S.A as required
• Support regional coverage during peak implementation periods
• Primary onsite implementation within assigned regions including but not limited to:
• Validate site readiness including network, firewall, power, and connectivity
• Perform post-installation testing and customer acceptance
• Document deployments and hand over to centralized L1/L2.5 support
• Customer-facing coordination with hospital IT and clinical teams
• Execution of installation SOPs and go-live validation
• Immediate onsite issue resolution during go-live
• Remote or onsite support during high-volume deployments
• Backup coverage during PTO or overlapping implementations
• Knowledge sharing and standardization across regions

RESPONDENTS [ please read carefully ]

U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Any equivocation or misrepresentation will be reported to USCIS and BBB.

ABOUT US (Equal Opportunity Employer)

At TP USA we are proud to celebrate diversity of people for the benefit of our employees, our products, and the global community we all belong to. It is the policy of TP USA Inc., and its subsidiaries, to provide equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, promotions, and other terms and conditions of employment are administered in a manner designed to ensure that employees and applicants for employment or services are not subjected to discrimination on the basis of age, race, color, sex, sexual orientation, gender identity, national origin, ancestry, medical condition, disability, marital status, religious or political preferences or union affiliation.