Product Designer

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

As a Product Designer within the claims and claims adjudication systems space, this position plays a critical role in ensuring our products solve real customer problems in ways that are valuable, usable, feasible, and viable. The position will drive outcomes based on deeply understanding the needs, workflows, and challenges of our customers-translating those insights into thoughtful product experiences that drive measurable customer and business value.

The position partners closely with product management and engineering as part of a product team, and advocates for the user while balancing technical, regulatory, and operational realities.

Other responsibilities include monitoring industry trends, competitive offerings, building business cases for new capabilities, identifying opportunities for product improvement, and ensure the experience of our claims adjudication tools evolves to meet customer needs. You also provide design leadership and mentorship to team members, helping raise the overall quality and consistency of design across the product line.

Your role in our mission

Acting product manager for core claims and encounters systems, focused on optimizing the user experience and customer value by improving usability, introducing automation and AI, and other concepts. Gathers, analyzes and prioritizes product and customer requirements, defines product vision and works closely with engineering, development and manufacturing to oversee and approve product designs, enhancements and quality. Designs user experience through human-centered design techniques, identifies product features and iterative deliverables. Measures ongoing usability of products, prioritizes improvements, and continuously partners with product manager and product team to drive continuous user experience improvements and value. Establishes milestones and deliverables and coordinates completion of all aspects of the product deliverables.

What we're looking for

• 12 or more years of experience in product management, software development, technical support, or consulting
• Experience with product systems design principles
• Experience assessing client business and technology requirements and working with company software and hardware products and services
• Strong skills in product development methodologies such as vision and strategy, business area architecture, iterative custom development, package based development or accelerated application development
• Strong organizational skills with the ability to balance and prioritize work
• Strong analytical, problem solving and decision making skills
  • Medicaid and/or healthcare industry claims adjudication, configuration and processing experience

What you should expect in this role

• Fully Remote Opportunity
• Opportunities to travel through your work (0-10%)
  Note
  
  • Video cameras must be used during all interviews, as well as during the initial week of orientation.

The deadline to submit applications for this posting is June 30, 2026.

The pay range for this position is $108,500.00 - $155,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.