IT Asset Management Assistant

Title: IT Asset Management Assistant
Location: Charlotte, NC - HYBRID
Duration: Right to Hire
Work Requirements: o r Holders 


IT Asset Management Assistant

Position Summary

The IT Asset Management Assistant is an entry-level position responsible for supporting the day-to-day operations of IT Asset Management. This role assists with receiving and processing incoming technology equipment, maintaining inventory accuracy, preparing devices for deployment, and supporting general asset tracking activities. The ideal candidate is organized, dependable, and comfortable working in a fast-paced environment.

Key Responsibilities

• Receive, unpack, and verify incoming IT equipment and shipments
• Assist with inventory tracking and asset management processes
• Label, organize, and store equipment appropriately
• Prepare devices for deployment, shipment, or disposal
• Update asset records and maintain accurate documentation
• Coordinate with internal teams regarding equipment requests and deliveries
• Assist with hardware returns, replacements, and recycling activities
• Maintain clean and organized storage and staging areas
• Support IT Asset Management projects and administrative tasks assigned

Qualifications

• High school diploma or equivalent required
• Previous warehouse, inventory, shipping/receiving, or IT support experience preferred
• Basic computer skills, including Microsoft Office applications
• Strong attention to detail and organizational skills
• Ability to lift and move equipment packages as needed
• Strong communication and teamwork skills
• Ability to manage multiple tasks and priorities
• Strong customer service skills

Preferred Skills

• Familiarity with inventory or asset management systems
• Experience handling technology equipment
• Basic understanding of computer hardware and peripherals

Work Environment

• Combination of office, storage, and shipping/receiving environments
• May require standing, lifting, and moving equipment throughout the day