Senior Solutions Architect

United, WV, US • Posted 4 hours ago • Updated 4 hours ago

Full Time

On-site

Fitment

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Job Details

Skills

Scalability
IT Management
Design Architecture
Environment Management
Decision-making
Reporting
Finance
Roadmaps
WINS
Solution Architecture
Presentations
IT Service Management
SPM
Project Portfolio Management
Configuration Management Database
Artificial Intelligence
Regulatory Compliance
Cloud Computing
Integration Architecture
SAP
Oracle ERP
SOAP
Microsoft
Enterprise Services
Strategic Thinking
Facilitation
Stakeholder Management
Business Cases
Communication
ServiceNow
TOGAF
ITIL
Management

Scalability
IT Management
Design Architecture
Environment Management
Decision-making
Reporting
Finance
Roadmaps
WINS
Solution Architecture
Presentations
IT Service Management
SPM
Project Portfolio Management
Configuration Management Database
Artificial Intelligence
Regulatory Compliance
Cloud Computing
Integration Architecture
SAP
Oracle ERP
SOAP
Microsoft
Enterprise Services
Strategic Thinking
Facilitation
Stakeholder Management
Business Cases
Communication
ServiceNow
TOGAF
ITIL
Management

Summary

Job Description

Mission Context
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Our client is seeking a Senior ServiceNow Solution Architect to lead ServiceNow instance strategy advisory engagements by assessing complex platform environments, facilitating executive workshops, evaluating architecture options, and aligning technology, governance, operating models, compliance, and business objectives.
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Missions
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Assess current-state instance architecture, modules, customizations, integrations, governance, maturity, scalability, operational effectiveness, and technical debt
Facilitate workshops with IT leadership, business teams, platform owners, security, and governance stakeholders
Evaluate single- versus multi-instance models, domain separation, data residency and isolation, regulatory constraints, performance, supportability, and operating-model alignment
Develop target-state architecture, decision frameworks, principles, standards, risks, assumptions, dependencies, constraints, governance recommendations, and operating models
Design architecture patterns for ITSM, SPM, CSM, HRSD, CMDB, Discovery, platform expansion, identity, security, data, integrations, and environment management
Evaluate enterprise integrations with SAP, Oracle, ERP, cloud services, identity providers, and third-party applications; define scalable, resilient, supportable integration patterns
Lead architecture reviews and executive workshops; present recommendations and facilitate decision-making and stakeholder alignment
Own an executive-ready assessment report, platform maturity findings, architecture options and trade-offs, risk and financial considerations, governance recommendations, prioritized roadmap with quick wins and strategic initiatives, decision framework, and final executive presentation

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Required Profile
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12+ years of ServiceNow solution architecture and 12+ years of enterprise applications or architecture experience
Enterprise-scale ServiceNow transformation, architecture assessment, strategic advisory, and C-level presentation experience
Strong knowledge of ITSM, SPM/PPM, CSM, HRSD, CMDB, Discovery, Integration Hub, Flow Designer, AI capabilities, and automation
Architecture expertise in platform strategy, governance, domain separation, multi-instance models, performance, security, compliance, and cloud principles
Integration architecture experience with SAP, Oracle, ERP, REST, SOAP, Microsoft Entra ID, Okta, and related enterprise services
Executive presence, strategic thinking, workshop facilitation, stakeholder management, business-case development, architecture storytelling, and excellent communication
Required: ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD)
Preferred: Certified Technical Architect (CTA), TOGAF, and ITIL 4 Managing Professional

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Additional Information
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Contract Type: Freelance
Location: Remote (US or Canadian based candidates)
Duration: 6 months plus chance of extension
Start date: Immediate

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: orcfeed
Position Id: 24495_29249_61fc43f3eb0faa9c
Posted 4 hours ago

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