Network / System Engineer III

Job#: 3018402

Job Description:

Title: Network/system Engineer

Location: Plano, TX 75024

Duration: 12 months contract role

To provide support for the enterprise communication applications within the Corporate Function Chief Administrative Office APS Portfolio.

Monitoring and support of production AutoSys jobs / schedules, troubleshooting, and resolution of production issues.

Coordination of production changes across multiple teams including infrastructure and information security, as well as our development and business partners.

Ability to keep schedule, make tight deadlines, work timely and independently. The expectation is that this person will oversee day-to-day operations keeping the systems stable and healthy.

Perform hands-on triage and troubleshooting of issues, issue reporting, and incident management. Resolve incidents based on customer defined SLA's.

Support production release activities.

Ability to prioritize and engage management in situations when prioritization is a challenge

Perform business continuity and disaster recovery activities.

Create and troubleshoot AutoSys scripts/jobs.

Work closely with developers and support various configuration and log management.

Document application support processes and procedures.

5+ years of IT experience in production support.

Knowledge of Autosys, Oracle/SQL, Unix/Linux, Scripting, Splunk, Ansible Deployment.

Ability to analyze and identify root cause of issues and manage problem resolution.

Excellent verbal and written communication skills.

Abilities to work effectively with various stakeholders and speak up on issues.

Automation skills to reduce manual activities

Proven team player who can work comfortably in a multicultural environment

Proven ability to work independently, multi task and effectively work in a complex environment with a global team structure

Excellent verbal and written communication skills; Strong influencer, facilitator, and collaborator.

Detail oriented and organized

Must be pro-active, enthusiastic, flexible, results driven with attention to detail

Strong problem solving and critical thinking skills

Motivation to achieve results and the ability to quickly integrate into teams

Ability to work in an ambiguous environment and draw and defend results and conclusions

Ability to work in a dynamic and team oriented environment

Ability to balance a significant workload, prioritize and multitask

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.