Release Manager

Job#: 3017952

Job Description:

Title: Release Manager

Location: Plano, Texas 75024

Duration: 12 Months (Contract Role)

What are the daily responsibilities and/or priorities?

Take full ownership of the Release Management activities, ensuring efficient collaboration and the timely delivery of releases

Provide expert advice on addressing urgent production issues, assisting teams in determining the best approach for releases

Advise development and DevOps teams on environment usage and deployments

Perform root cause analysis for deployment issues to ensure timely resolution and system stability.

Advice teams on best practices on deployment processes and resolving issues.

Prepare detailed production runbooks and lead walkthrough meetings to ensure all stakeholders are aligned on deployment procedures.

Manage dress rehearsal deployments and perform post-deployment reviews to ensure seamless transitions into production.

Coordinate outage notifications and engage with users to obtain confirmation for a smooth release initiation.

Lead end-to-end production releases, ensuring flawless execution of release steps as outlined in the deployment runbook.

Oversee Jira quality checks, providing guidance to Scrum Masters, Project Managers and other team members as needed.

Coordinate all activities for significant & non-significant releases, ensuring proper preparation and alignment of all teams involved.

Facilitate Go/No-Go decision-making processes for production releases, ensuring all stakeholders are informed and aligned.

Initiate exception approvals as needed and ensure proper documentation for audit support.

Recommend and implement automation solutions to streamline and optimize processes, improving efficiency and reducing manual efforts.

Manage UAT/Regression environment preparation, including deployments and workflow executions, to ensure readiness for testing.

Coordinate and manage backup requests from Quality Assurance teams as needed.

Provision access in lower lanes based on ARM requests.

Handle ad hoc deployment requests, ensuring timely and effective deployments.

Create change requests (CRQs) as required by program demands, ensuring proper tracking of the changes.

Oversee the entire change management process, from CRQ creation to release container management, and ensure timely follow-up on approvals and CRQ closure.

Facilitate stakeholder communications, ensuring transparency and alignment throughout the release process.

Selling Points:

Owns end to end release lifecycle, ensuring smooth, timely, and high quality deployments

Drives coordination across development, QA, infrastructure and business teams

Implement best practices in release automation

Enhance release visibility and control through metrics, dashboards and post release analysis

Opportunity to influence process improvements

Leads continuous improvement by optimizing release process and reducing deployment risks

Release Planning

Change Management

CI/CD toold

JIRA

ServiceNow

Remedy

Risk Management

Stakeholder communication

Strong understanding of release management processes and methodologies.

Proficiency in CI/CD pipelines and deployment workflows.

Experience with release planning, scheduling, and coordination across multiple teams.

Hands-on experience with tools like JIRA, ServiceNow, Remedy, or similar.

Knowledge of batch job scheduling and monitoring tools (e.g., Autosys).

Familiarity with version control systems (e.g., Git) and build tools (e.g., Jenkins, Maven).

Solid understanding of SDLC and Agile methodologies.

Strong problem-solving and risk management skills to identify and mitigate release-related risks

Excellent communication and collaboration skills to work with cross-functional teams and stakeholders.

Ability to manage change control processes and ensure compliance with organizational standards.

Experience in incident management and troubleshooting during releases.

Flexibility to work in high-pressure environments and during off-hours or weekends.

Strong organizational skills to manage multiple releases and priorities simultaneously.

Familiarity with documentation tools like Confluence for maintaining release notes and plans.

Knowledge of automation tools to streamline release processes.

Strong Work Ethic

Problem solving ability

Attention to detail

Positive attitude

Team Player

Strong Communication Skills

Continuous Learner

Self-Motivation

Time Management

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.