Startup Operations Analyst III (Data Analyst)

Job Title: Startup Operations Analyst III
Duration: 7-Month W2 Contract (Strong Conversion Potential)
Location: New York, NY (Onsite)
Pay Rate: $75–$83/hour (DOE)
Department: Startups | Growth & Operations
Hiring Company: Russell Tobin (supporting a global SaaS technology client)

About the Team

This role sits within a high-growth Startups & Growth organization supporting early-stage companies through a structured enablement program.

The team’s mission is to:

• Source and nurture startup applications
• Onboard founders into a 6-month supported program
• Monitor product usage and engagement
• Convert startups into long-term paying customers

The company’s customer experience software platform serves as the central pillar of the program.

Role Overview

This is a newly created Operations Analyst role designed to strengthen operational visibility, analytics, and executive reporting across the startups program.

You will partner directly with the Head of Growth & Operations and be responsible for transforming fragmented data into clear, leadership-ready insights that demonstrate program performance and business impact.

This role plays a key part in enabling Monthly and Quarterly Business Reviews and shaping strategic decisions across the organization.

Key Responsibilities

Program Analytics & Reporting

• Pull and integrate data across Salesforce, Snowflake, and Tableau
• Build and maintain dashboards covering:
  • Startup applications
  • Activations and onboarding
  • Product usage and engagement
  • Conversion outcomes
• Deliver insights supporting:
  • Monthly Business Reviews (MBRs)
  • Quarterly Business Reviews (QBRs)
• Translate analytics into executive-ready narratives and recommendations

Partnership & Portfolio Analytics

• Analyze partnerships with:
  • Venture Capital firms
  • Accelerators
  • Incubators
• Measure:
  • Platform penetration across VC portfolios
  • Adoption vs. competitors
• Utilize ecosystem intelligence tools such as Crunchbase and Harmonic
• Identify whitespace opportunities and conversion targets

Required Technical Expertise (Deal Breakers)

Candidates must have hands-on experience with:

• Salesforce (advanced proficiency)
• Snowflake (strong working experience)
• Tableau (dashboard development & visualization)

Key expectation:

Ability to connect Salesforce and Snowflake datasets into Tableau dashboards with minimal ramp-up time.

Preferred / Nice to Have

• Experience with Crunchbase or Harmonic
• Exposure to startup ecosystems or accelerator programs
• SaaS or AI company background
• Experience supporting Growth, GTM, or Revenue teams

Ideal Candidate Profile

• 3–5+ years in analytics, BI, or operations roles
• Comfortable working across multiple data sources
• Strong business acumen — not purely technical
• Able to translate data into actionable insights
• Confident presenting to leadership audiences
• Skilled in operational storytelling through data

Contract Details

• 7-month W2 contract
• Strong intent to convert to permanent
• Conversion based on demonstrated impact
• Limited travel (~2 domestic trips)

Why This Role Matters

This position directly supports leadership visibility into startup program performance and influences growth strategy, partner investments, and long-term customer conversion.

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

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