IT Technician

Columbus, OH, US • Posted 9 hours ago • Updated 9 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

🔗 Matching skills to job...

Job Details

Skills

IT Management
Internet
Issue Resolution
Network
Firewall
Credit Cards
Surveillance
Regulatory Compliance
Cabling
Conflict Resolution
Problem Solving
Public Relations
Public Speaking
Information Technology
Microsoft Office
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Management
Computer Networking
Point Of Sale
Communication
Reporting

Summary

IT Technician

The IT Technician will have an overall responsibility for installing POS systems and providing support to all in-restaurant technology, including but not limited to; network troubleshooting, device maintenance and installations & replacements. The ideal candidate should be aware of networking, firewall configurations, technology troubleshooting. The IT Technician well help to maintain operations, communications, and technology management, while providing maintenance and emergency support to restaurant team members, allowing locations to maintain uninterrupted operations, with full support and diligence.

RESPONSIBILITIES

Maintain restaurant internet uptime and be fully available on-call for any issue resolution that arises if network connection fails
Restaurant IT Maintenance and installation:
- Network and POS troubleshooting and installations
- Drive-thru timers and headsets
- Digital menu boards
- Firewall
- Credit card machines
- Credit card troubleshooting
- Surveillance systems
Helps to identify opportunities to streamline and optimize restaurant IT configurations
Ensures compliance with applicable employment laws and regulations
Conducts ALL business at the highest level of integrity
Perform other duties as assigned
Ability to travel 80-90%

SKILLS

Proficient knowledge of networking, cabling, technology troubleshooting, point of sale systems, and device installations
Problem solving and creative thinking skills to overcome problems in the field
Effective written communication and the ability to prepare reports, proposals, procedures, and policies
Effective public relations skills and sound public speaking skills
Superior listening skills

REQUIREMENTS

Bachelor's Degree in Information Technology, Business, and/or related work experience
Ability to present information and make recommendations effectively in oral and written form
Proficient in MS Office Suite (Excel, Outlook, Word & PowerPoint)
Ability to prioritize and handle multiple tasks (time management)
Knowledge of basic networking and restaurant POS systems
Good judgment, approachable and professional demeanor
Excellent interpersonal and communication skills
Ability to champion new ideas and initiatives
Proficient with automated reporting systems
Ability to handle stressful situations
Values diversity

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10116177
Position Id: 6371bdd6f69182b0ebcbb3fba86b6af9
Posted 9 hours ago

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