QA POS LEAD

Job Description:

We are seeking hands‑on Senior QA Lead/Testers with deep retail POS experience. This role is part of a high‑performing, cross‑functional QA organization working in an onshore/offshore model and reporting to a QA Manager. This is a highly hands‑on execution role, not a coordination‑only position. The Senior QA Lead Tester actively designs, executes, and validates POS testing while collaborating closely with test leadership, application teams, and business partners.

Responsibilities:

• Act as a hands‑on senior tester/lead, actively participating in POS test preparation and execution activities.
• Participate in functional and technical design reviews to ensure strong understanding of retail business processes, POS functionality, integrations, and architecture.
• Create, review, and maintain detailed POS test scenarios and test cases aligned with functional and business requirements.
• Ensure appropriate and accurate test data is defined, validated, and available in test environments.
• Execute and status POS test cases with clear proof of testing and traceability.
• Perform end‑to‑end validation of POS workflows including sales, returns, exchanges, refunds, promotions, discounts, taxes, and tender processing.
• Clearly document defects with complete details, evidence, and business impact; retest fixes promptly using approved test management tools. Communicate execution status, risks, and issues effectively to the project team.
• Collaborate closely with application teams to support defect investigation, fixes, and retesting.
• Assist in driving issues and defects to closure through strong ownership and follow‑through.
• Deliver high‑quality testing outcomes while meeting timelines and priorities defined by test leadership.
• Work effectively in a collaborative, cross‑functional, and onshore/offshore project environment.

Qualifications:

• 10+ years of hands‑on experience testing retail POS systems (required) Retail domain experience with strong understanding of POS transactions and workflows
• Strong experience leading execution as a senior tester or hands‑on tester lead
• Ability to validate data using SQL queries Experience with Agile and Waterfall methodologies
• Strong communication, organizational, and problem‑solving skills
• Commitment to delivering high‑quality, production‑ready solutions